Sales Coordinator, APAC

L-Acoustics has been at the forefront of sound innovation since 1984, shaping the future of audio with pioneering solutions.

With over 1,000 employees worldwide, we are recognized in the industry for delivering

Headquartered in France, L-Acoustics operates major regional hubs in Paris, Los Angeles, London, and Singapore, supported by a network of trained service providers across 80 countries. Our technologies elevate the sound experience for the most iconic events and venues—from Adele’s Las Vegas residency to the world’s largest sports spectacles, and from the Zaha Hadid-designed Guangzhou Opera House to the Philharmonie de Paris Concert Hall.

Who you are:

The Sales Coordinator, APAC is a hands-on position focused on handling day-to-day sales administration responsibilities,

coordinating with various internal stakeholders to achieve operational efficiency and ensuring a premium relationship with customer.

Reporting directly to the head of sales coordination she/he plays a key role in supporting the sales team and provide an important link between the salesperson and the client.

What you will do:

Sales support: To help sales team improve their efficiency, sales coordinator will provide a variety of support services and

direct feedback from customers to sales team and any relevant departments.

Order satisfaction: Sales coordinator will contribute to customer satisfaction by ensuring the accuracy and timely processing of orders into the ERP System.

She/He will manage the day-to-day order processing from

- Receiving and processing purchase orders - Verifying orders,

including customers' personal information and payment details

- Contacting customers to answer queries and obtain missing information

- Issuing sales transaction invoices - Handling shipping arrangement and documents (freight carrier and customs…)

- Maintaining and updating sales and customer records

Coordination: Collaboration with other departments is an important responsibility for sales coordinator.

He/she could have to contact various internal stakeholders to achieve operational efficiency

(technical customer service to deal with any product or technical queries, manufacturing and logistics…)

Records & Reporting : Sales coordinator will maintain records & tools (ERP/CRM).

They also provide information to the finance department on incoming and completed orders, as a basis for forecasting cash flow.

Skills & Experience

What you will need to be successful:

• 3+ years of experience working in sales coordination, or similar environment.
• Deep knowledge of CRM and ERP software, preferably Microsoft 365.
• Excellent written and verbal communication skills and possess the ability to carry phone-based conversations.
• Strong customer focus with good listening and clear message transmission capabilities
• Detail-oriented with a strong work ethic
• Work independently and accomplish required tasks with minimal supervision.
• Ability to multi-task, prioritize, and manage time effectively.
• Technology savvy with good working knowledge of Microsoft Office & Microsoft Dynamics
• Strong problem-solving and conflict resolution skills.
• Excellent organizational skills and attention to detail
• Fluency in English

Benefits

• Profit Sharing bonus apart from an attractive base salary
• Yearly Salary increment based on performance
• Hybrid role- 3 days office/2 days home office