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Wise

Safeguarding Controller - APAC

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Hybrid
Singapore, SGP
Senior level
Hybrid
Singapore, SGP
Senior level
Coordinate APAC safeguarding controls across payments, e-money, and investment businesses. Responsibilities include supporting compliant product launches, maintaining risk and controls matrices, coordinating first-line assurance and annual audits, preparing MAS regulatory reports, managing incidents and control failures, resolving reconciliation discrepancies, and documenting the end-to-end control environment. The role partners with controllers, product managers, engineering, and global teams while supporting regulatory change initiatives.
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Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Job Description

Working alongside an existing team of Safeguarding specialists and reporting to the Global Safeguarding Accountable Owner, your role is to assist each of the existing controllers and product managers in ensuring the APAC safeguarding control framework runs smoothly. The role will span across both safeguarding for payments and e-money and investment business and offers a fantastic opportunity to learn about the handovers between the regimes. You will also be joining at an exciting time of product growth and expansion..

Your Mission

  • You will play a crucial role in ensuring that new product launches are compliant with safeguarding regulations and controlled in a proportionate manner
  • You will be responsible for ensuring completeness of our policies and procedures and coordinate with individual controllers to obtain attestations of the controls operation and alignment to the controls framework
  • You will be responsible for coordinating and implementing a first line of defence assurance for APAC safeguarding controls
  • You will be responsible for maintaining the APAC safeguarding risk and controls matrix for the APAC entities
  • You will be the first point of escalation of discrepancies identified by the Reconciliations team for safeguarding reconciliations and provide SME advise on their resolution and treatment
  • You will be involved in the incidents management process and link incidents to control failures, which will enable senior management to see themes within the control environment
  • You will be responsible for MAS regulatory reporting and other safeguarding regulatory reporting preparation
  • You will be responsible for the annual safeguarding audit coordination
  • You will help document, challenge and build an end-to-end view of our internal control environment to illustrate key risks, controls and processes. This will all be done within our internal risk management software

Opportunities

  • Own your own path of success - You’ll have a high level of autonomy and responsibility.
  • Grow with the role - You will have the exposure and opportunity to speak to key senior members of the organisation getting into the details of remediation steps. You will be able to develop your technical skills and knowledge by being involved in several change management programmes relating to regulatory uplifts across different territories as well as related to implementing new products or features working with our engineering team to ensure these are safeguarding compliant.
  • Stepping stone - This role provides an excellent platform for someone looking to step into the safeguarding function of a fast-growing Fintech.
  • Develop an in-depth knowledge of Wise’s business - Get to know many teams across the business as you partner with them as part of day-to-day activities.

Qualifications

A bit about you:

  • Technical knowledge - You have 5-8 years of customer protection framework under Payment Services Act 2019 or Securities and Futures Act 2001 or another equivalent jurisdiction in APAC (Singapore preferred) across investment business and/or payments. 
  • Theory - You have strong understanding of Payments Services Act (PSA) under MAS.
  • Practice - You have sound writing skills and ability to convey regulation in a clear manner to fellow colleagues who are not SMEs and communicate key risks related to these regulations
  • Love getting things done - You are not afraid to roll up your sleeves and take responsibility to do whatever needs doing to solve problems. You take a proactive approach in resolving complex issues. We get it done!
  • Commercial acumen - You understand the value of taking a balanced approach to risk and controls to support the growth of the business.
  • Collaborative - You work well in a multinational team environment and know how to have an impact through others. No Drama Good Karma!
  • Development - You are keen to learn and develop your knowledge of how a FinTech and fast growing scale-up operates. 
  • Our Safeguarding team is spread across the globe, but mainly in London and Tallinn, so there are some video calls and some travel involved for treasury wide initiatives.

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Wise Singapore, Singapore, SGP Office

Wise Singapore Office

As our Asia Pacific headquarters, our Singapore office is a top-awarded employer blending local heritage with a deep culture of belonging. Here, you sit alongside leadership to build products for millions across the continent. We offer rare trust and ownership that fuels your real-world impact.

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