Wise Logo

Wise

Safeguarding Controller - APAC

Posted 38 Minutes Ago
Be an Early Applicant
Hybrid
Singapore, SGP
Senior level
Hybrid
Singapore, SGP
Senior level
Coordinate APAC safeguarding controls across payments, e-money, and investment businesses. Responsibilities include maintaining risk and controls matrices, coordinating control attestations and assurance, resolving reconciliation discrepancies, managing incidents, preparing MAS regulatory reports, coordinating audits, and documenting internal control environments. The role also supports compliant product launches, regulatory change programs, and collaboration with engineering and global safeguarding teams.
The summary above was generated by AI
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Job Description

Working alongside an existing team of Safeguarding specialists and reporting to the Global Safeguarding Accountable Owner, your role is to assist each of the existing controllers and product managers in ensuring the APAC safeguarding control framework runs smoothly. The role will span across both safeguarding for payments and e-money and investment business and offers a fantastic opportunity to learn about the handovers between the regimes. You will also be joining at an exciting time of product growth and expansion..

Your Mission

  • You will play a crucial role in ensuring that new product launches are compliant with safeguarding regulations and controlled in a proportionate manner
  • You will be responsible for ensuring completeness of our policies and procedures and coordinate with individual controllers to obtain attestations of the controls operation and alignment to the controls framework
  • You will be responsible for coordinating and implementing a first line of defence assurance for APAC safeguarding controls
  • You will be responsible for maintaining the APAC safeguarding risk and controls matrix for the APAC entities
  • You will be the first point of escalation of discrepancies identified by the Reconciliations team for safeguarding reconciliations and provide SME advise on their resolution and treatment
  • You will be involved in the incidents management process and link incidents to control failures, which will enable senior management to see themes within the control environment
  • You will be responsible for MAS regulatory reporting and other safeguarding regulatory reporting preparation
  • You will be responsible for the annual safeguarding audit coordination
  • You will help document, challenge and build an end-to-end view of our internal control environment to illustrate key risks, controls and processes. This will all be done within our internal risk management software

Opportunities

  • Own your own path of success - You’ll have a high level of autonomy and responsibility.
  • Grow with the role - You will have the exposure and opportunity to speak to key senior members of the organisation getting into the details of remediation steps. You will be able to develop your technical skills and knowledge by being involved in several change management programmes relating to regulatory uplifts across different territories as well as related to implementing new products or features working with our engineering team to ensure these are safeguarding compliant.
  • Stepping stone - This role provides an excellent platform for someone looking to step into the safeguarding function of a fast-growing Fintech.
  • Develop an in-depth knowledge of Wise’s business - Get to know many teams across the business as you partner with them as part of day-to-day activities.

Qualifications

A bit about you:

  • Technical knowledge - You have 5-8 years CASS (Client Assets Sourcebook) / Customer Moneys and Assets Protection (CMAP) framework experience in APAC (Singapore preferred) across investment business and payments. 
  • Theory - You have strong understanding of Payments Services Act (PSA) under MAS.
  • Practice - You have sound writing skills and ability to convey regulation in a clear manner to fellow colleagues who are not SMEs and communicate key risks related to these regulations
  • Love getting things done - You are not afraid to roll up your sleeves and take responsibility to do whatever needs doing to solve problems. You take a proactive approach in resolving complex issues. We get it done!
  • Commercial acumen - You understand the value of taking a balanced approach to risk and controls to support the growth of the business.
  • Collaborative - You work well in a multinational team environment and know how to have an impact through others. No Drama Good Karma!
  • Development - You are keen to learn and develop your knowledge of how a FinTech and fast growing scale-up operates. 
  • Our Safeguarding team is spread across the globe, but mainly in London and Tallinn, so there are some video calls and some travel involved for treasury wide initiatives.

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Wise Singapore, Singapore, SGP Office

Wise Singapore Office

As our Asia Pacific headquarters, our Singapore office is a top-awarded employer blending local heritage with a deep culture of belonging. Here, you sit alongside leadership to build products for millions across the continent. We offer rare trust and ownership that fuels your real-world impact.

Similar Jobs at Wise

Yesterday
Hybrid
Singapore, SGP
Mid level
Mid level
Fintech • Mobile • Payments • Software • Financial Services
Coordinates workplace operations in a Singapore office, combining facilities management, community engagement, employee events, front-desk and mailroom services, vendor and budget administration, onboarding, food and beverage offerings, helpdesk support, and health and safety compliance. The role also manages building relationships, event logistics, operational inspections, workplace communications, and continuous improvement initiatives while supporting a five-day on-site hybrid workplace.
Top Skills: Google WorkspaceJIRAServicenowSlack
Yesterday
Hybrid
Singapore, SGP
Senior level
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Investigate complex payment problems using SQL, Python, customer data, and stakeholder input. Identify root causes, assess customer and operational impact, develop practical solutions, influence Product, Engineering, Risk, Operations, and payment partners, and lead initiatives through measurable outcomes. The role requires independent problem-solving, hypothesis testing with incomplete evidence, cross-team coordination without formal authority, and clear communication of findings and recommendations.
Top Skills: PythonSQL
Yesterday
Hybrid
Singapore, SGP
Senior level
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Own operational strategy, performance, and revenue retention for enterprise Wise Platform partners across APAC. Lead data-driven improvement plans, business reviews, escalations, and cross-functional initiatives spanning product, technology, compliance, legal, and implementation. Analyze operational metrics, resolve root causes, improve SLAs and partner experiences, influence product roadmaps, and support scalable API and webhook integrations. Build trusted senior stakeholder relationships and help partners expand usage while minimizing operational friction and churn.
Top Skills: APIsSystem IntegrationsWebhooks

What you need to know about the Singapore Tech Scene

The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account