About the Role
In this role, you will be responsible for acquiring and servicing clients to achieve and exceed the Bank’s defined sales goals and revenue targets. You will provide tailored financial advice and maintain strong client relationships to maximize business opportunities and deliver exceptional service.
What you will be doingClient Acquisition
Organize, execute, and participate in sales activities and programs
Acquire new customers and increase product penetration within the existing client base
Support and participate in marketing initiatives for customer acquisition and retention
Client Servicing
Provide ongoing servicing of client accounts and identify opportunities to deepen relationships
Promote and cross-sell the Bank’s products and services to expand customers’ share of wallet
Ensure high service standards and promptly address customer enquiries and servicing needs
Compliance and Regulations
Adhere to internal policies and regulatory requirements while maintaining a strong customer service experience
Ensure all sales activities comply with internal and external regulatory guidelines
Bachelor’s Degree in Banking, Business Administration, Economics, or related field
CMFAS Certification
Minimum 2 years of experience in consumer retail banking, preferably with exposure to secured and unsecured loan sales
Proven track record of high performance with no adverse sales or service-related complaints in the past 12 months
Excellent communication and interpersonal skills
Highly motivated and a strong team player
