About the Role
In this role, you will be responsible for acquiring and servicing clients to achieve and exceed the Bank’s defined sales goals and revenue targets. You will provide tailored financial advice and maintain strong client relationships to maximize business opportunities and deliver exceptional service.
What you will be doingClient Acquisition
• Organize, execute, and participate in sales activities and programs
• Acquire new customers and increase product penetration within the existing client base
• Support and participate in marketing initiatives for customer acquisition and retention
Client Servicing
• Provide ongoing servicing of client accounts and identify opportunities to deepen relationships
• Promote and cross-sell the Bank’s products and services to expand customers’ share of wallet
• Ensure high service standards and promptly address customer enquiries and servicing needs
Compliance and Regulations
• Adhere to internal policies and regulatory requirements while maintaining a strong customer service experience
• Ensure all sales activities comply with internal and external regulatory guidelines
• Bachelor’s Degree in Banking, Business Administration, Economics, or related field
• CMFAS Certification
• Minimum 2 years of experience in consumer retail banking, preferably with exposure to secured and unsecured loan sales
• Proven track record of high performance with no adverse sales or service-related complaints in the past 12 months
• Excellent communication and interpersonal skills
• Highly motivated and a strong team player
At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth. Our wellness initiatives and flexible work arrangements also support a healthy work-life balance. If you're ready to be a part of our transformative journey, we encourage you to apply now.
