ING Wholesale Banking (WB) Asia is looking for a Regional Transaction Monitoring Lead, to support Asia Regional Transaction Monitoring related initiatives & deliverables in the region spanning 11 WB Asia locations.
Job description
This person will be a part of the Asia KYC & Transaction Monitoring Team, which is a part of Regional 1st Line of Defence (LoD) Non-Financial Risk Team (Expert Team Asia (responsible for 1st line implementation of Non-Financial Risks) overseeing and actively participating in globally led programs relating to all Financial Economic Crime (FEC) topics including CDD, KYC & Transaction Monitoring for the region.
This role requires strong FEC Knowledge & hands-on experience in Transaction Monitoring area including regulatory requirements, TM tooling and operational implementation aspects. The person in this role will also act as Transaction Monitoring Risk Ambassador within 1st LoD & promote a strong Risk culture.
What you'll do
- Drive and provide Subject matter expertise on Transaction Monitoring (TM) related structural solution implementation for Wholesale Banking Asia, ensuring alignment with both global and local FEC / AML regulatory requirements, standards, and policies, including MAS expectations.
- Act as the Singapore Local Process Owner (LPO) for Transaction Monitoring, with end‑to‑end accountability for the design, implementation, maintenance, and effectiveness of TM processes and controls in Singapore, ensuring compliance with local regulatory obligations and internal governance standards
- Manage the outsourcing of TM‑related services (both BAU Operations and Change‑related activities) across Asia in line with the WB Sourcing Governance Framework, including:
- Oversight of service delivery, performance, SLAs, and KPIs
- Identification, escalation, and remediation of issues related to outsourced TM services
- Collaborate extensively with 1st LoD, 2nd LoD, and 3rd LoD stakeholders at both regional and global levels to drive decision‑making, resolve issues, escalate material risks, and embed appropriate governance, including fulfilling Singapore LPO engagement and challenge requirements
- Coordinate and facilitate the annual TM Risk Assessment (TMRA) across all Asia branches, with specific accountability for Singapore TM risk assessment inputs, outcomes, and sign‑off as Local Process Owner
- Play an active role in implementation of TM tooling including liaising with global change teams, working with regional operations teams, user testing and sign-off as needed.
- Monitor and act upon Financial Crime Risk Appetite Key Risk Indicator and report regularly to Asia Senior Management for their governance and action.
- Convene & run Transaction Monitoring BAU regional governance calls for the region with key regional & global stakeholders.
- Represent Asia countries’ interests towards Global KYC/TM and drive global strategy across the Asia region.
- Act as the owner of Transaction Monitoring controls for Asia by executing/managing the control testing and evaluating the control effectiveness annually.
- Constantly review & identify opportunities for process improvements in existing TM process.
- Act as regional process owner to provide advisory and support to local process owner in managing and executing their responsibilities related to TM.
- Coordinate with local and head office stakeholders to ensure issues with TM operations are being escalated and managed timely and properly.
- Act as secretary of Regional Financial Crime Prevention (FCP) Committee and other related FCP meetings
- Monitor and act upon relevant findings, risk or issue from internal or external quality assurances/audit/inspection
Required Skills & Experience
- Bachelor’s degree is mandatory with 8–10+ years of experience in Banking & Finance.
Professional certifications in Financial Crime / AML, such as ACAMS (e.g. CAMS), ICA (International Compliance Association), or equivalent, are strongly preferred and considered a significant advantage - Proven experience in implementing KYC, AML, and Transaction Monitoring (TM) operational and governance frameworks across an organisation, with a strong understanding of end‑to‑end KYC processes, associated financial crime risks, and front‑to‑back control environments.
- Strong project management capabilities, with the ability to manage multiple workstreams and key deliverables on time and to a high standard of quality, including coordination across regional and global stakeholders
- Hands‑on knowledge and experience with Transaction Monitoring tools, such as FCRM and Quantexa, or similar enterprise‑scale TM platforms, is an advantage
- Demonstrated experience in data analysis, including identifying relevant data sources, extracting and analysing data, and producing clear insights, management information, and presentations for senior stakeholders
- Experience in enhancing AML / KYC / TM processes using advanced analytics, automation, and AI / ML‑enabled solutions is an added advantage
- Strong analytical, pragmatic, and problem‑solving skills, with a sound understanding of the regulatory environment in which international banks operate
- A self‑starter with a hands‑on mindset; a strong individual contributor and team player who can drive engagement, facilitate content‑driven discussions, and enable informed decision‑making across stakeholder groups.
- Experience with working in complex international & federated organization structure, with the ability to navigate differing regulatory, operational, and governance expectations.
- Excellent communication & stakeholder management skills, with the ability to articulate complex financial crime and risk topics clearly to both technical and non‑technical audiences
What We Offer
At ING, you’ll be part of an organisation that empowers people — in life and in business. You can expect:
A supportive, inclusive and international work culture.
Opportunities to grow your expertise across credit, products and client coverage.
Access to learning platforms, coaching and skill‑building resources.
A team that values curiosity, initiative and diverse perspectives.
How to Apply
Click the Apply button on our official ING careers site and submit your application through Workday.
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About ING
With 65,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.
