The Regional Sales Executive is responsible for promoting product sales by interacting with healthcare professionals, managing customer satisfaction, and ensuring quality service delivery. This role involves leading sales activities, developing sales proposals, maintaining client relationships, and generating leads to meet sales targets.
Primary Purpose:
Promote product sales through effective interaction with health care professionals and organizations to increase the awareness and use of the company's products on assigned areas
- To plan and carry out all sales activities
- To be responsible for ensuring customer satisfaction
- To manage quality of product and service delivery
Key Responsibilities / Accountabilities:
- Generate and qualify leads
- Prepare sales action plans and schedules
- Make sales calls to new and existing clients
- Develop and make presentations of company products and services to current and potential clients
- Negotiate with clients
- Develop sales proposals
- Present sales contracts Ensure customer service satisfaction and good relationships
- Follow up on sales activity
- Monitor and report on sales activities and follow up for management
- Other projects those may assign by Direct Superior
- Obey the health and safety guideline as per guided by Crisis Management team when doing his/her job inside or outside the organization
- Obey the Fresenius Medical Care Compliance and Company Regulation
Competencies (attitude, skills, typical qualifications and experience):
Education and Experience
- Bachelor's degree, preferably in science
- Working experience in sales minimum 5 years with good track record
- Has supervisory experiences (handling multiple sales area / provinces)
- Comprehensive understanding of health sciences
- Experience in health care industry (medical equipment/ device) or pharmaceutical
- Proven ability to promote and sell products and services
- Proven ability to achieve sales targets
Competencies
- Core Competencies refer to FME Company Values
- Collaborative: means that we know how to work together for our shared purpose and to achieve our goals as one company
- Excellent: means that we continuously drive quality and progress to lead the business into a successful future
- Proactive: means that we are good at taking the initiative to make an impact with our work
- Reliable: means that we are a trusted companion to our patients, partners and colleagues
- Technical Competencies:
- Product, Disease and Market Knowledge
- Understanding of product concept, development process and management, including pay attention to opportunity to fulfill customer expectation and create customer demand.
- Understanding of product concept, character, and environment changes as well as their impact on company's product positioning.
- Keep seeing the opportunities to expand sales area in order to meet customer expectation.
- Selling & Negotiation Skill
- Conduct right sales negotiation strategy with a result win-win outcome and to ensure avoiding price concessions and protecting profit margin"
- Territory Management
- Identify and create balance sales territory to maximize sales & profits, and to allocate resources efficiently
- Increase market coverage and provide good customer service to ensure higher sales figures and greater customer satisfaction
- KOL Management
- Ability to engage and influence internal and external stakeholders to change perception or obtain commitment.
- Business Acumen
- Uses business and financial analysis to identify ways to improve profitability,
- develops and manages budgets effectively and manages the financials of the brand to ensure sales and BOI objectives are achieved,
- forecasts sales effectively
- makes effective trade-offs within and across budgets
- anticipates issues and builds contingency plans.
- Product, Disease and Market Knowledge
- General Competencies:
- Continuous Learning: Show the great willingness to receive knowledge & skills for effectiveness of work
- Commit to the Organizational Ethic: Work behavior which highlighted on social, moral and organizational values and ethic in conducting business activities internally and externally
- Administration, Planning & Organizing: Implement the process of operational administration, reporting and document management regarding operational process in working unit.
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