The Regional Sales Executive promotes product sales, generates leads, manages customer relations, and ensures customer satisfaction within the health care industry.
Primary Purpose:
Promote product sales through effective interaction with health care professionals and organizations to increase the awareness and use of the company's products on assigned areas
- To plan and carry out all sales activities
- To be responsible for ensuring customer satisfaction
- To manage quality of product and service delivery
Key Responsibilities / Accountabilities:
- Generate and qualify leads
- Prepare sales action plans and schedules
- Make sales calls to new and existing clients
- Develop and make presentations of company products and services to current and potential clients
- Negotiate with clients
- Develop sales proposals
- Present sales contracts Ensure customer service satisfaction and good relationships
- Follow up on sales activity
- Monitor and report on sales activities and follow up for management
- Other projects those may assign by Direct Superior
- Obey the health and safety guideline as per guided by Crisis Management team when doing his/her job inside or outside the organization
- Obey the Fresenius Medical Care Compliance and Company Regulation
Competencies (attitude, skills, typical qualifications and experience):
Education and Experience
- Bachelor's degree, preferably in science
- Working experience in sales minimum 5 years with good track record
- Has supervisory experiences (handling multiple sales area / provinces)
- Comprehensive understanding of health sciences
- Experience in health care industry (medical equipment/ device) or pharmaceutical
- Proven ability to promote and sell products and services
- Proven ability to achieve sales targets
Competencies
- Core Competencies refer to FME Company Values
- Collaborative: means that we know how to work together for our shared purpose and to achieve our goals as one company
- Excellent: means that we continuously drive quality and progress to lead the business into a successful future
- Proactive: means that we are good at taking the initiative to make an impact with our work
- Reliable: means that we are a trusted companion to our patients, partners and colleagues
- Technical Competencies:
- Product, Disease and Market Knowledge
- Understanding of product concept, development process and management, including pay attention to opportunity to fulfill customer expectation and create customer demand.
- Understanding of product concept, character, and environment changes as well as their impact on company's product positioning.
- Keep seeing the opportunities to expand sales area in order to meet customer expectation.
- Selling & Negotiation Skill
- Conduct right sales negotiation strategy with a result win-win outcome and to ensure avoiding price concessions and protecting profit margin"
- Territory Management
- Identify and create balance sales territory to maximize sales & profits, and to allocate resources efficiently
- Increase market coverage and provide good customer service to ensure higher sales figures and greater customer satisfaction
- KOL Management
- Ability to engage and influence internal and external stakeholders to change perception or obtain commitment.
- Business Acumen
- Uses business and financial analysis to identify ways to improve profitability,
- develops and manages budgets effectively and manages the financials of the brand to ensure sales and BOI objectives are achieved,
- forecasts sales effectively
- makes effective trade-offs within and across budgets
- anticipates issues and builds contingency plans.
- Product, Disease and Market Knowledge
- General Competencies:
- Continuous Learning: Show the great willingness to receive knowledge & skills for effectiveness of work
- Commit to the Organizational Ethic: Work behavior which highlighted on social, moral and organizational values and ethic in conducting business activities internally and externally
- Administration, Planning & Organizing: Implement the process of operational administration, reporting and document management regarding operational process in working unit.
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