In this role, you have the opportunity to join the Regional Service Parts Fulfillment team, as part of the Service Parts Supply Chain (SPS) organization. The primary responsibility of the Service Parts Supply Chain is to patients, clinicians and engineers who rely on healthcare equipment that works. The key purpose is to provide them with the right part when and where they need it – every time.
A strong local stocking plan is a strategic requirement for Service Delivery and as the Regional Service Parts Planner you will drive this plan.
You are responsible for:
Partnering with colleagues within the SPS regional team, SPS Strategic planning, Business, Markets, SPS Supply management, SPS Master data, SPS ASAP desk, and other disciplines to secure parts availability in your region
Managing the Planning Process: demand forecasting and stock target setting in your regional locations
Utilizing the advanced planning tool to periodically validate and update the parts planning, follow-up on planning alerts, and master data management
Analyzing Stock-outs and Material Availability misses, in order to create and execute on corrective actions and preventive action plans
Represent SPS Planning in the SPS regional team to ensure impact on service parts are considered and to execute on plan
Being a contact person in case of escalation regions on customer service level requirements
Manage overall inventory in your region, including inventory on shelf and aligning with market team son on market managed inventory
Participate in projects as needed, contributing to structural improvements on SPS priorities
To succeed in this role, you’ll need a customer-first attitude and the following:
Master or Bachelor’s Degree with Supply Chain Planning and/or Supply Chain operations,
At least 5-8 years of working experience in Supply Chain operations, preferably at large company in an international environment,
Fluency in English
Proficiency in Mandarin and/or other Asian languages will be an advantage.
Strong analytical capabilities, clear communicator, standout colleague,
Detail oriented and able to make clear decisions with available information
Experience in working with a Supply Chain Planning tool, SPM preferred
An excellent understanding of SAP ERP Systems and Data
Experience within Customer Service and Healthcare industry is preferred
Creativeness, thinking in solutions and driving implementation
Experience with LEAN deployment is preferred
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This role is an office role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
Philips Singapore, Singapore, SGP Office
Singapore, Singapore
