Regional Office Manager and Senior Administrative support to IIX C suite - Singapore

About Impact Investment Exchange (IIX)

Impact Investment Exchange (IIX) is a pioneer in impact investing, dedicated to reshaping finance for sustainable development. Over the past 15+ years, IIX has built the sustainable investing market through:

• Capital Mobilization – Including the Women’s Livelihood Bond™ Series (6 listed bonds and growing).

• Enterprise Technical Assistance – Supporting impact enterprises across Asia, Africa, and the Pacific.

• Data & Impact Measurement – Leveraging IIX Values™, an impact verification tech solution.

• Global Advocacy & Innovation – Driving gender equality and climate action in financial markets through initiatives like the Orange Movement™.

Our Impact:

• Mobilized nearly $500M in private-sector capital

• Positively impacted over 160 million lives

• Avoided over 1.9 million metric tons of carbon

• Collected over 90,000+ data points on sustainable MSMEs

In 2024, IIX launched IIX Intelligence™, a global data hub evaluating gender diversity, ESG, and climate action among MSMEs. Our work has earned recognition from the Oslo Business for Peace Award and the UN Global Climate Action Award.

www.iixglobal.com

About the role:

The Regional Office Manager & Senior Administrative Support to the IIX C-Suite is a high-impact, trusted role at the heart of IIX’s fast-paced, mission-driven work. This position is ideal for a passionate, energetic, and highly organized professional who thrives on anticipating needs, takes pride in excellence, and demonstrates strong ownership across all responsibilities.

The role combines hands-on regional office management with senior-level administrative and coordination support to the C-Suite. It complements, rather than replaces, the existing Executive Assistant function, working in close partnership to ensure the C-Suite operates seamlessly, efficiently, and with disciplined follow-through across multiple priorities and geographies. The role serves as the connective tissue between leadership and teams, translating ideas into action and ensuring nothing falls through the cracks.

Operating in a dynamic, entrepreneurial environment, this role requires sound judgment, discretion, agility, and the ability to manage complexity with calm confidence. The successful candidate will be deeply aligned with IIX’s mission, proactive by nature, and motivated by the opportunity to support visionary leaders while building a professional, high-performing regional office that reflects IIX’s values and ambition.

Key Responsibilities

Senior Administrative Support to C-Suite

• Provide senior-level administrative and coordination support to the CEO and designated C-Suite members, in close collaboration with the existing Executive Assistant.
• Support scheduling, travel coordination, and meeting logistics as required, without owning primary calendar or inbox management.
• Prepare briefing notes, presentations, background research, and pre-reads for board meetings, investor engagements, and senior leadership forums.
• Coordinate C-Suite meetings, including agenda collation, materials preparation, minutes, and tracking of follow-up action items.
• Act as a trusted coordination point and gatekeeper for selected internal and external requests, exercising sound judgment and discretion.
• Support board and committee processes, including logistics, documentation, and maintenance of confidential records.
• Supervise the Administrative Officer in Singapore, ensuring effective and timely execution of duties.

Regional and Overseas Office Management

• Oversee day-to-day operations of the regional office, maintaining a professional, efficient, and compliant workplace.
• Manage relationships with overseas office vendors, service providers, landlords, and other regional partners.
• Coordinate various office budgets, track expenses, track tenancy agreements, lease renewals, handle procurement, and implement administrative controls in collaboration with Finance and Operations teams.
• Ensure compliance with organizational policies, risk management standards, and local regulatory requirements for the Singapore office as well as overseas offices.
• Collaborate with the Administrative Officer to manage high-level guest visits, visas, flights, and organize gifts or flowers for work anniversaries, holidays (Christmas, CNY), and condolences.
• Support onboarding and offboarding processes for regional staff, including office access, work hours implementation, systems setup, and logistics.
• Understand, interpret, and implement relevant MOM policies and guidelines on flexible work arrangements, dress code, and leave, ensuring alignment with IIX policies.

Coordination & Cross-Functional Support

• Act as a coordination hub between the C-Suite, internal teams, and regional teams (Asset Management, Advisory, Finance, Legal, HR, Communications).
• Manage special projects of the CEO, track strategic priorities and key deliverables, supporting disciplined execution and follow-through.
• Assist with planning and execution of regional leadership meetings, retreats, and high-level events.
• Support special projects and strategic initiatives as assigned by the CEO or COO.

Communications & Stakeholder Engagement

• Draft internal and external communications on behalf of the CEO (with approval), including executive correspondence and selected external communications.
• Liaise with investors, board members, regulators, and ecosystem partners with professionalism and discretion.
• Represent the C-Suite in administrative and coordination matters, upholding IIX’s values and reputation.

Required Qualifications & Experience

• Bachelor’s degree in business administration, management, international relations, or a related field; an advanced degree is a plus.
• Minimum of 10 years’ experience in senior administrative support, office management, executive coordination, or similar roles supporting senior leadership.
• Demonstrated experience working alongside Executive Assistants or within broader executive support models.
• Experience in regional or multi-country environments; exposure to Asia-focused operations strongly preferred.
• Proven ability to handle confidential information with absolute discretion and professionalism.
• Strong organizational, project management, and problem-solving skills.
• Excellent written and verbal communication skills in English; additional Asian languages are an advantage.

Key Competencies

• High emotional intelligence and ability to work effectively with senior leaders and diverse stakeholders.
• Exceptional attention to detail and ability to manage multiple priorities under pressure.
• Energetic, proactive, and solutions-oriented, with the ability to anticipate executive needs.
• Well-connected with key vendors, strong in negotiations, and experienced in procurement. 
• Demonstrates a high degree of integrity and professional judgment to see tasks to completion.
• Strong alignment with IIX’s mission, values, and commitment to gender equality and impact.
• Comfortable working in fast-paced, entrepreneurial, and mission-driven environments.

Location: Singapore Head Office

Why Join IIX?

• Lead innovative financial structuring that mobilizes capital for high-impact investments.
• Be at the forefront of Orange Bond structuring and blended finance solutions.
• Work closely with investors, policymakers, and financial institutions to drive systemic change.
• Manage and grow a high-performing team focused on financial innovation.

At IIX, we look for individuals who are:

✔ Passionate – Dedicated to impact investing and social finance
✔ Resilient – Able to navigate challenges in emerging markets
✔ Equitable – Committed to maximizing measurable social and financial impact
✔ Maverick – Independent, innovative, and bold in their approach

Application Process

Please submit a cover letter and resume. Only shortlisted candidates will be contacted.

IIX is an equal-opportunity employer. All personal data provided will be used strictly for recruitment purposes.