Job Description
As a critical member of the Zendesk Asia Marketing team, you will report into the Group Manager, Regional Marketing, Asia and work closely with your marketing peers, business development and front line sales managers to deliver programs that meet and exceed customer engagement and pipeline targets.
Key responsibilities:
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Work with the Group Manager, Regional Marketing, Asia to successfully develop and execute a program of activities that will generate demand and meet KPIs
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Forecast, measure, track, and communicate the lead, pipeline and revenue impact of your programs
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Forecast investment and diligently manage budgets for your programs
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Enable GTM teams on your programs to maximise success
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Partner effectively with APAC marketing campaigns, performance marketing and communications teams on programs run in Asia
What you bring to the role:
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You are an effective verbal and written communicator who has a deep understanding of the broad spectrum of Asia cultures and market needs
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You bring 7+ years of experience in marketing or business development in a high-growth B2B SaaS business
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You thrive in a culture of accountability and take extreme ownership of your work
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You are curious and have a passion for developing exceptional customer experiences
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You are adept at building productive relationships and influence across field organisations
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You are data-obsessed and know how to leverage data and analytics to elicit and communicate key insights, and make smart decisions
#LI-MN4
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.
