Manage and coordinate regional installations of semiconductor capital equipment: schedule installation engineers, oversee shipments and warranty starts, drive escalations, ensure installation quality and timeliness, validate tool performance with customers and channel partners, and develop KPIs to track installation progress.
Company Overview
Group/Division
Job Description/Preferred Qualifications
- Responsibilities include coordinating with our customers and service team on resource scheduling and site preparation.
- Scheduling and deploying Installation engineers and coordinating assets across service.
- Managing the products from shipment to assure timely warranty start, and customer satisfaction.
- This position drives installation escalations and involves collaborating with Customers, Product Support Operating, Service Operations and Manufacturing Operations.
- Assures operational quality of systems.
- Coordinates installation quality and timeliness with KLA Channel Partners
- Works directly with Customers to validate new Installation or Upgrade performance and transfer tool responsibility.
- Create, manage, and identify new KPIs to better track installation progress and quality.
Minimum Qualifications
- Bachelor's Degree / Diploma in Engineering
- Minimum 5 years' experience servicing or manufacturing semiconductor capital equipment.
- Preferably with 2 years or more people management experience
- Able to communicate fluently in written and spoken English.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
KLA Singapore, Singapore, SGP Office
Singapore, Singapore
Similar Jobs
Fintech • Mobile • Payments • Software • Financial Services
Own Wise Business’s B2B growth strategy across APAC, identifying priority markets and segments and executing locally relevant acquisition campaigns. Partner with Sales, Product Marketing, and channel specialists across self-serve and sales-assisted journeys. Optimize campaigns using customer quality, conversion, acquisition cost, payback, and lifetime-value evidence. Build regional investment cases, establish repeatable growth processes, and recommend product improvements based on market insights.
eCommerce • Fashion • Retail • Sales • Wearables • Design
Supports transportation, fulfillment center operations, inventory accuracy, service performance, and supply chain execution across Southeast Asia and Oceania. Analyzes logistics and cost data, develops AI-enabled insights, monitors KPIs, supports forecasting and capacity planning, validates billing, identifies process improvements, and manages logistics provider performance. Partners with internal stakeholders, carriers, fulfillment centers, and 3PLs to resolve issues, improve efficiency, control costs, and communicate operational risks and recommendations.
Top Skills:
Ai-Powered Analytics ToolsData Visualization ToolsMicrosoft CopilotExcelPower BISap S4
Financial Services
Lead cybersecurity operations focused on threat detection, incident response, vulnerability analysis, security infrastructure, and security strategy. Develop policies, monitor complex systems, investigate threats, validate AI-assisted findings, and collaborate across teams to improve security, resiliency, auditability, and operational excellence across on-premises, cloud, and hybrid environments.
Top Skills:
Advanced AnalyticsArtificial IntelligenceCloud SecurityCybersecurityIncident ResponseInfrastructure SecurityMalware AnalysisNetwork SecuritySecurity ArchitectureThreat DetectionThreat Hunting
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
