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Samsung Electronics

Regional AX (AI Experience) Manager

Posted 2 Days Ago
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In-Office
Singapore City, SGP
Mid level
In-Office
Singapore City, SGP
Mid level
The AX Productivity & Enablement Manager develops AI productivity strategies, oversees performance of AX initiatives, and enhances AI literacy across the organization.
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Position Summary

The AX Productivity & Enablement Manager is responsible for driving the organization’s AI-based productivity and transformation agenda. This role leads the development of AI productivity strategies and roadmaps, oversees the performance and governance of AX initiatives, and builds enterprise-wide AI literacy and adoption.
You will work with various stakeholders and departments to ensure AI initiatives are strategically aligned, performance-driven, and sustainably adopted across the organization.

Role and Responsibilities

1. AX Strategic Planning
  • Develop AI-based productivity and innovation strategies aligned with business priorities
  • Derive insights through technology trends, market trends, and competitor analysis
  • Establish mid- to long-term AI-driven productivity improvement roadmaps and execution strategies
  • Identify and translate emerging AI and digital technologies into practical business and service applications
  • Support leadership decision-making through structured insights and strategic recommendations
2. AX Performance Management
  • Review and manage the overall status of AX projects, including consolidated project reviews
  • Manage project progress, milestones, risks, and dependencies across AX initiatives
  • Track, monitor, and verify performance against monthly, quarterly, and annual targets
  • Verify task inputs and execution status by division within the AX performance management system
  • Design and assess ROI and value realization using quantitative metrics (e.g. cost, manpower, operational efficiency)
  • Prepare structured performance reports and dashboards for stakeholders and leadership
3. AX Culture & Capability Building
  • Develop AI literacy enhancement strategies and roadmaps for employees
  • Plan and design customized AI learning programs and curricula based on different proficiency levels
  • Conduct planning and quality control (QC) of AI education programs and learning materials
  • Plan, write, and distribute internal and external communications, including AX service introductions and promotions
  • Drive AI adoption through learning, communication, and change enablement initiatives

Skills and Qualifications

Experience & Knowledge
  • Relevant experience in developing AI-based productivity or innovation strategies
  • Experience analyzing new technology trends and applying them to business or service improvement
  • Proven project experience in Machine Learning (ML) or Large Language Model (LLM) related initiatives
  • Familiarity with AI technologies, data platforms, and digital transformation frameworks.
Skills & Competencies
  • Strong capability in data-driven problem analysis, deriving improvement measures, and implementing solutions
  • Ability to design and analyze ROI using quantitative and qualitative performance metrics
  • Strong communication and collaboration skills with domestic and international stakeholders
  • Competence in preparing management and performance reports with clear insights
  • Experience in planning and delivering internal training programs or workshops
  • Structured, execution-oriented mindset with strong coordination skills
Preferred / Nice to Have
  • Experience in company-wide transformation, productivity, or digital initiatives (i.e. from ground-up or further system & strategy development)
  • Exposure to learning program design, change management, or enterprise enablement
  • Ability to design or oversee visual and educational content for internal communications

#Li-Midsenior
#Li-SEAO

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Top Skills

AI
Data Platforms
Digital Transformation Frameworks
Large Language Models
Machine Learning

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