Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW.
Through nine global offices and a rapid-response delivery model, Accion offers a range of engagement models such as turn-key projects, extended-teams, shared-IP development, offshore-leveraged engagements and professional staffing (contract, contract-to-hire & direct perm).
Accion Labs is privately-held, venture-funded and has a hands-on management team that believes in execution and outcome.
Job DescriptionRole:- Redhat Linux-System Engineer
Job Description
· Mandatory Skills - Redhat Linux
· Preferred Skills - Network Management Information System (NMIS)
Responsibilities
· Plan, design, install, test & implement systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration.
· Manage systems changes through established change request process & provide status reports to the relevant parties.
· Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
· Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.
· Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
· Monitor the agreed service level (.e.g. service request, system availability),document& maintain the configuration of the systems; provide regular reporting to relevant parties.
· Plan & implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
· Provide systems related technical advice to customers or project team.
· Ensure the management of ICT systems adhere to established ISO20000 and ISO27001 processes/ procedures, ITIL best practices and methodologies where applicable. (Check with t) he rest of eng.
· Manage budget, resources and schedule for system implementation /operation activities
· Established facility management standards/best practices to ensure operation consistency across project/facility management teams
Additional Information
All your information will be kept confidential according to EEO guidelines.
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