Job Title
Receptionist (GRH)Job Description Summary
JOB SUMMARYIn this role, you will support one of C&W’s most forward thinking and prestigious client accounts — a globally recognised organisation known for its commitment to delivering an exceptional workplace and service experience. This environment champions innovation, prioritises premium service standards, and empowers workplace professionals to act as true ambassadors of the client’s brand.
You will play a key role in shaping how the workplace is experienced every day, contributing to seamless operations, meaningful interactions, and a service culture that reflects the client’s high touch, people centric strategy. Whether engaging with employees, partners, or visitors, you will help ensure consistency, quality, and excellence across all touchpoints and workplace environments.
Guided by a high-performance mindset and an elevated service philosophy, you will support the creation of experiences that are intuitive, efficient, and aligned with the client’s Corporate Real Estate vision. Your work will contribute to operational excellence across the portfolio, enabling a workplace that is welcoming, productive, and representative of an esteemed global brand.
The ideal individual brings a strong spirit of service, professional maturity, and a passion for creating environments where people feel supported and valued. Those who take pride in teamwork, ownership, and delivering best in class outcomes will find this role an opportunity to make meaningful impact every day.
Job Description
Greet external visitor and internal staff with high degree of professionalism and courtesy
Answering incoming call and receiving incoming mails
Sort and distribute all incoming mail and overnight packages
Handle walk-in enquiries, guest wireless assistance and visitor pass
Act as administrator for conference rooms throughout the portfolio
Ensure conference rooms are cleaned on a regularly scheduled basis
Assist with catering setups, event planner and ordering, as required
Manage postage, local/ foreign courier in and out.
Inventory and stocking of office and tea point supplies, where applicable
Maintain up-to-date Emergency contract information list with work, home and cell numbers
Facilitate supply of office stationery, pantry supplies, stock medicine cabinets and etc.
About you:
2+ years of experience in facilities management or a similar role.
Knowledge of compliance, safety, and maintenance regulations.
Strong organizational and problem-solving skills.
Proficiency in MS Office and FM software/tools.
Ability to manage vendors, budgets, and reporting tasks.
Excellent communication and teamwork skills.
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
Being part of a growing global company;
Career development and a promote from within culture;
An organisation committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
INCO: “Cushman & Wakefield”
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