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Galderma

Quality Specialist SEA

Reposted 6 Days Ago
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In-Office
Singapore, SGP
Senior level
In-Office
Singapore, SGP
Senior level
Ensure QMS compliance across affiliate and distribution operations for Singapore, Malaysia and the RDC. Manage product complaints, deviations and investigations; support product release, vendor qualification, audits, recalls, labelling and GDPMDS activities. Deliver QMS training, maintain SOPs aligned to corporate and local regulations, and monitor Quality KPIs via Smart Cockpit to drive continuous improvement.
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Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

 

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

 

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

We are seeking a QA Specialist to join our team based in Singapore (Suntec Office), supporting Singapore, Malaysia and the Regional Distribution Centre (RDC).

Reporting to the Senior QA Manager, SEA, this role plays a critical part in ensuring Quality Management System (QMS) compliance across affiliate and distribution operations, supporting both commercial and supply chain functions within a dynamic dermatology-focused environment.

  • Location: Singapore – Suntec Office
  • Hybrid model: Minimum 3 days onsite (including Thursday collaboration day mandatory; additional Monday or Friday)
  • Monthly travel to warehouse
Key Responsibilities
  • Process and report product complaints and deviations ensuring timely investigation and resolution.
  • Support principal product release activities.
  • Maintain and implement the local Quality Management System (QMS), including SOP updates in alignment with corporate policies and local regulatory requirements.
  • Support vendor qualification and audit readiness activities, including participation in health authority and internal audits.
  • Coordinate product recalls, secondary packaging review, labelling compliance, and GDPMDS certification activities as Deputy Management Representative (MR).
  • Deliver QMS training and induction sessions for affiliate staff and ensure completion of required training via PATH Learning Management System.
  • Monitor, analyse and report Quality KPIs through Smart Cockpit to drive continuous improvement initiatives.
Skills & Qualifications
  • Bachelor’s degree in pharmacy or life sciences.
  • Minimum 6 years of Quality Assurance experience within pharmaceutical, biologics or medical device industries.
  • Experience in both commercial affiliate and plant/manufacturing settings is highly preferred.
  • Strong knowledge of electronic Quality Systems).
  • Experience supporting health authority audits; Lead Auditor certification is advantageous.
  • Demonstrated stakeholder management skills across supply chain, commercial and cross-functional teams.
  • Strong written and verbal communication skills in English.
  • Flexible, compliance-driven and able to operate effectively within fast-paced and diverse business groups (pharma and FMCG environments).
What we offer in return

We are committed to providing a competitive and attractive salary package along with additional benefits such as:

  • Professional development, offering opportunities for training, education, and career advancement.
  • Employee recognition and rewards.
  • Health and wellness benefits.
  • Exposure to regional operations and the opportunity to specialise within dermatology and biologics.

You will be working for an organisation that embraces diversity & inclusion. We believe we deliver better outcomes by reflecting the perspectives of our diverse customer base.

Next Steps
  • If your application is successful and your profile is a match, our recruiter will reach out to you directly and engage you in the first conversation regarding this role.
  • The next step is a virtual or face-to-face conversation with the hiring manager.
  • The final step is a panel conversation face to face with the extended team.
Our people make a difference.

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos create the perfect environment for people to thrive and excel in what they do.

Top Skills

Electronic Quality Systems
Path Learning Management System
Smart Cockpit

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