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Air Liquide

Quality Operations Manager

Reposted Yesterday
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In-Office
Singapore, SGP
Senior level
In-Office
Singapore, SGP
Senior level
Lead the site Quality team to drive QMS and continuous improvement, resolve customer complaints, implement quality processes and audits (internal/ISO), mentor staff, manage third-party metrology, and standardize quality practices across sites to meet semiconductor customer requirements.
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How will you CONTRIBUTE and GROW?The science of electronics is transforming exponentially through innovation and connectivity around the planet. Every day, breakthroughs are
making technologies – from micro-processors, memory chips and flat panels to photovoltaic cells – even smaller and more powerful, opening
up countless new possibilities in how the world lives, works and connects. Air Liquide Advanced Materials grows by enabling our customers to
innovate. Our ALOHA™ and Voltaix® products are critical to the manufacture of the newest computer chips required for Big Data and the
Internet of Things. To enhance our execution from discovery to delivery (“lab-to-fab”), we are adding talented people to our team.
This position is part of the Air Liquide Advanced Materials Business Unit which focuses on highly specialized molecules that support the
semiconductor industry. Within a growing business, you will be enabled to significantly add value to a diverse portfolio of existing products
and assist in new product commercialization efforts from a quality perspective.

● In a fast paced environment, this position is responsible for leading the Site Quality Team in addition to mentoring and leading the
site through strategic and continuous improvement initiatives. Provide day to day supervision of the Quality team along with being
an active leader within the Site’s Advanced Materials management team.
● Develop and mentor the Quality organization to support the company’s needs and growth.
● Lead and drive site specific quality goals to support ALAM global quality key performance indicators.
● Provide leadership to resolve customer product quality complaints and drive for robust corrective and preventive actions. Be the site
champion to drive for resolutions to meet customer requirements, expectations and satisfaction.
● Lead implementation and deployment of internal processes and documentation necessary to meet internal and customer quality
requirements. Manage, track and report on the progress achieved.
● Drive site quality culture with data and fact based decision methodology, promote quality tools such as SPC, FMEA, quality control
plan, MSA.
● Champion and lead site continuous improvement activities to enhance quality management system and to drive for quality as
differentiator.
● Partner with other site Quality Managers to develop and improve best practices. Standardize quality policies, workflows, procedures
and work instructions.
● Lead site internal and external QMS and ISO audit. Coordinate and cooperate with the Central Quality Team for internal and ISO third
party audit.
● Manage third party subcontractors on metrology and analytical support if required.
● This position includes various roles and responsibilities within operational systems to manage change, have effective document
control, and manage data to authorize and approve materials for shipment to customers. These responsibilities can extend to
support other regions of the world producing similar products.
● Adhere to all company safety procedures and standards with the understanding that all injuries are preventable through appropriate
risk reduction
● Complete all assigned training.

___________________Are you a MATCH?

Required qualifications and experiences:

● Bachelor's degree in Science or Engineering or higher, preferably Chemical Engineering or Chemistry. 10+ years of relevant working
experience in lieu of a bachelor’s degree.

● Min. 7 years of working experience in a manufacturing environment in the semiconductor, automotive, or other highly regulated
related industries, preferably in multinational companies.
● Min. 5 years of leadership or managerial experience in a quality related function.
● Good understanding of semiconductor customer requirements and expectations.
● Experience in leading quality and/ or customer complaint investigations using 8D, 5 Why, cause & effect diagram, or other applicable
tools.
● Strong English skills (verbal and written)

Preferred skills and experiences
● An advanced working knowledge of Quality Management fundamentals including SPC, FMEA, MSA, statistical analysis, and other
problem solving techniques.
● Strong knowledge in Quality Management System and system/ process auditing.
● Experience in leading quality improvement projects or kaizens.
● Knowledge of analytical techniques used for characterization of trace impurities in chemicals.
● Good knowledge in GC, FTIR and other inline analyzer equipment and sampling systems is an advantage.
● Laboratory experience is an advantage.
● Experience using SAP, LIMS and SPC software (such as JMP or Minitab).
● Strong English communication skills (both verbal and written).
● Must be a team player and able to manage in a multicultural and diverse environment.
● Six Sigma Green Belt or higher.
● Certified ISO 9001, IATF 16949, ASQ CQA, VDA or other type of quality auditor.

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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