Job Description
Job Description
• Implement and oversee continuous improvement initiative to complaints investigation unit and quality operations
• Study and understand the current workflow in complaints investigation unit and quality operations
• Support complaints samples inventory management and disposal project
• Perform data collation (e.g. process flow, duration of process/steps etc.)
• Organize and perform data analysis by creating simple programs
• Prepare presentation slides/posters for the project
• Participate in safety, business compliance, audits, cGMP and all other compliance-related activities
• Perform any other tasks assigned by manager.
Qualification & Job Requirements
• Minimum educational qualification of diploma, including but not limited to Biotechnology, Chemistry or Pharmaceutical Sciences.
• A good team player with ability to work independently
• Innovative and self-motivated
• Basic knowledge and application of Microsoft Office
• Basic knowledge and application of data analysis tools (e.g. macros, visual basic)
*This is for the January 2027 intake
Required Skills:
Analytical Problem Solving, Analytical Problem Solving, Aseptic Filling, Business Administration, cGMP Compliance, Complaint Management, Compliance Oversight, Cross-Functional Collaboration, Data Analysis, Decision Making, Deviation Management, Good Manufacturing Practices (GMP), Healthcare Innovation, Immunizations, Microsoft Visual Basic, Pharmacology, Process Flow, Quality Assurance (QA), Quality Auditing, Quality Management Standards, Quality Management Systems (QMS), Quality Standards, Quality Support, Root Cause Analysis (RCA), Team Player {+ 2 more}Preferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Intern/Co-op (Fixed Term)Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Not ApplicableShift:
Valid Driving License:
Hazardous Material(s):
Job Posting End Date:
07/15/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
