Project Manager

About Us

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.

Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.

Besides its SaaS business, Circles operates two distinct businesses:

• Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.

• Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.

Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.

About This Role

We are seeking a highly motivated and detail-oriented individual to lead cross-functional initiatives aimed at enhancing operational efficiency and effectiveness. This role will also be responsible for the end-to-end vendor lifecycle, from sourcing and contract negotiation to financial oversight and cost optimization for Technology related spend. The ideal candidate combines a strong analytical mindset with excellent project management and sourcing capabilities.

Key Responsibilities

• Lead and manage continuous improvement projects to streamline workflows, eliminate inefficiencies, and optimize existing processes. 
• Conduct root cause analysis and implement corrective actions for process-related issues.
• Identify, evaluate, and recommend qualified vendors for Technology related services.
• Manage the end-to-end sourcing process including vendor evaluation, negotiation, and contracting.
• Monitor vendor performance and ensure compliance with quality, cost, and delivery standards. Identify cost-saving opportunities without compromising quality or service delivery.
• Support budgeting and cost analysis related to vendor services and process initiatives.
• Stay updated on industry best practices and emerging technologies that could drive operational improvements.
• Take on additional projects and assignments as needed to support departmental or organizational goals.
  

• Bachelor’s degree in Engineering, Business, Supply Chain, or a related field; advanced degree a plus.
• 8-10 years of experience in process improvement, operations, procurement, or a similar role.
• Experience working with engineering and/or product development teams
• Strong knowledge of process improvement methodologies (e.g., Lean, Six Sigma).
• Proven experience in sourcing and managing technical or engineering vendors.
• Strong negotiation, analytical, and communication skills.
• Excellent project management skills and ability to handle multiple initiatives simultaneously in a fast-paced environment.
• Strong analytical, negotiation, and communication skills.
• Proficiency in ERP systems (e.g., SAP, Oracle) and Microsoft Excel.
• Proficiency in tools such as Microsoft Excel, PowerPoint, and project management software (e.g., Asana, Jira, or similar).
  

• Strong attention to detail and commitment to process improvement.
• Experience in managing vendor contracts across multiple categories (IT, marketing, logistics, etc.) are a plus
• Familiarity with procurement best practices and contract law.

To all recruitment agencies: Circles.Life will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles.Life employees or any other company location. Circles.Life will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.

Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.