Plusgrade Logo

Plusgrade

Project Manager

Reposted 20 Days Ago
Be an Early Applicant
Hybrid
Singapore
Mid level
Hybrid
Singapore
Mid level
The Project Manager leads partner deployment processes, ensuring successful product implementation and managing multiple concurrent projects while collaborating with technical teams.
The summary above was generated by AI
Travel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 250+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.

ABOUT THE ROLE:
Plusgrade is seeking an experienced Project Manager to join our team for a permanent position.

The Project Manager is the owner of the new partner deployment process and is primarily responsible for the successful implementation of Plusgrade’s best-in-class products with airlines, cruise lines and rail providers around the globe. The ideal candidate will have excellent communication and leadership skills to help manage projects, mitigate risks, and coordinate with internal teams.

You will work closely with external partners, and key stakeholders, as well as driving our internal teams to  ensure the successful delivery of partner launches and other key initiatives. This position, reporting to the Director, Project Management, will use a blend of product knowledge and project management to drive new launches from the contract signature to go-live. 


WHAT YOU WILL BE DOING:
• Lead and manage the delivery of new and existing partner initiatives by using a blend of project management best-practices (processes and tools) and personal experience.
• Define project scopes and objectives, involving stakeholders to ensure feasibility
• Develop detailed project timelines and milestones, tracking progress and adjusting as necessary
• Provide leadership and hands on project management expertise to ensure the successful delivery of the portfolio products to our partners (typically 2 – 5 concurrent projects) in a SaaS based environment.
• Collaborate closely with Delivery Product Specialists, Platform Specialists and internal stakeholders on a technical and non-technical basis to deliver high-value products to our partners.
• Demonstrate expertise in both the art and science of project management across several areas including: governance, scope, requirements gathering,risk, quality, issue management, timeline management, communication and stakeholder management.
• Regularly provide project status updates to both External & Internal Stakeholders and management - producing several project management related business analysis including status reports, issue and risk logs, meeting agendas and meeting minutes. 
• Demonstrating excellent decision-making skills around scope, timelines, and resources.
• Ensure all projects meet quality standards, adhering to established best practices and guidelines


YOU ARE SOMEONE WITH:
• 3+ years software implementation project management experience preferably in software/ecommerce industry.
• 3+ years of client facing experience in a technical environment with the ability to translate tech talk into business speak.
• Proven leadership skills with the ability to execute well under pressure.
• Experience working in complex, multi-project environment with a number of clients is critical in order to be successful in this role. 
• Comfortable communicating at all levels of the organization including business executives and technical experts.  
• Strong presentation, meeting facilitation, and verbal and written communication skills.
• Possessing a technical background is an asset.  Our Project Managers interface heavily with internal and partner engineers and it helps to understand their language (ie. HTML, CSS, React, JavaScript, API Configuration). 
• Experience in the travel industries is an asset.
• Experience working with Airline Software Systems, such as Amadeus, Sabre, SITA is  an asset.
• Project Management Professional (PMP) accreditation is an asset.
• Knowledge of productivity tools including Salesforce, JIRA and Splunk.
• Ability and willingness to travel both domestically and overseas as needed to meet with partners.


WHAT YOU’LL LOVE ABOUT US:
🏥 Comprehensive Health Plans 
📅 Unlimited Vacation/PTO
✈️ Travel Experience Credit 
🧘 Annual Wellness Credit 
🥗 Team Events and Monthly Lunches
💻 Home Office/Commuter Credit 
🌅 Work From Anywhere Program


OUR PROCESS: 
Plusgrade is an equal opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request we will provide accommodation for applicants with disabilities.

We believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. All applications will be reviewed from our Talent Team and the successful candidate(s) will go through the following recruitment process:

• Recruiter Phone Interview 
• Hiring Manager Interview
• Take-home Assessment or remote coding exercise (if applicable)
• Team Interview 

All candidates will be provided with feedback regardless if they pass or didn’t pass any of our interview stages. All your information will be kept confidential.

Top Skills

Api Configuration
CSS
HTML
JavaScript
JIRA
React
Salesforce
Splunk

Similar Jobs

Yesterday
Singapore, SGP
Senior level
Senior level
Fintech
Manage regional project management across APAC, ensuring projects are delivered on time and within budget while leading a team and collaborating with stakeholders.
Top Skills: AgileErp SystemsLeanPmpWaterfall
Yesterday
Singapore, SGP
Senior level
Senior level
Artificial Intelligence • Big Data • Information Technology • Security • Software
Manage complex bids, ensuring a consistent process using bid management tools, understand client needs, create proposals, and manage budgets.
Top Skills: Bid Management ToolsCloud Computing
Yesterday
Singapore, SGP
Mid level
Mid level
Other
Manage the installation projects of Otis lifts, escalators and dumbwaiters from start to finish, ensuring adherence to safety policies and quality standards.
Top Skills: Iso ProceduresMS Office

What you need to know about the Singapore Tech Scene

The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account