Project Manager (Social)

Description

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Role Summary:

Senior Project Manager leading regional project delivery for a key tech client’s social team across APAC. Manages complex campaign execution, aligns senior executive stakeholders, optimises operational workflows, and drives performance across owned, paid, influencer, and advocacy projects.

Role: 

• Manage end-to-end delivery for complex, multi-market social media campaigns across APAC, with full accountability for large-scale budgets, cross-functional timelines, risk mitigation, and executive expectations.
• Serve as the primary strategic liaison between executive stakeholders and the production team, driving cross-functional alignment, managing high-stakes client relationships, and ensuring clear project governance from brief to post-launch.
• Lead the strategic creative briefing and scoping process, translating complex business objectives into actionable execution plans while partnering with creative, strategy, and external agency leads to ensure high-quality, on-brand deliverables.
• Oversee regional editorial calendar operations, ensuring all campaign activity aligns with broader APAC business priorities, local market nuances, and cultural contexts.
• Exercise rigorous due diligence and brand stewardship, maintaining strict quality control and risk management across all copy, assets, and campaign touchpoints.
• Drive operational excellence across the account, proactively auditing workflows, identifying systemic bottlenecks, and implementing scalable project management frameworks to maximise delivery efficiency.
• Synthesise campaign performance and project learnings into executive-level strategic insights, regularly presenting best practices and competitive intelligence to senior leadership.
• Champion innovative project delivery frameworks, toolings, and process optimisations that elevate team performance and business outcomes across the region.
• Stay ahead of social platform developments, emerging formats, and ad-tech/PM software trends to continuously optimise project management strategy and delivery speed.

You:

• A degree in business, communications, or marketing and equivalent industry experience are preferred.
• 8+ years of experience in project management, account management, or delivery operations within a social media agency, tech company, or fast-paced marketing environment.
• Proven expertise in budget, timeline, risk, and resource management for large-scale, complex multi-market projects with multiple senior stakeholders.
• Strong track record of positively influencing senior/executive stakeholders and building cross-functional alignment and rapport across multi-disciplinary teams.
• Deep understanding of the social media ecosystem, campaign delivery lifecycles, and operational requirements for social content production.
• Exceptional verbal and written English communication and presentation skills, with demonstrated ability to confidently lead high-visibility projects from inception to completion with minimal oversight.
• A strategic operator with exceptional organisational skills who can navigate an ever-evolving digital landscape, manage competing priorities, and bring both structure and attention to detail.
• Hands-on experience with social media management platforms (e.g., Sprinklr) and enterprise project management tools.
• Passionate about leading collaborative teams toward shared goals, with a commitment to driving operational excellence.
• Experience in the B2B technology sector or with demand generation campaigns is strongly preferred.
• Exceptional verbal and written English communication and presentation skills, and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.