Project Manager - Insurance

About Capco

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

• We are experts in Banking, Capital Markets, and Wealth and Asset Management.
• We are rapidly expanding our Insurance sector capability.
• We specialise in Digital Transformation, Data Management & Data Analytics, Business & Finance Transformation engagements, and IT transformation and Change programmes.
• We are committed to growing our business and hiring the best talent in the market.
• Our focus is on maintaining our agile and entrepreneurial culture.

About the Job

We are seeking a highly driven and experienced Project Manager to lead the Underwriting Digitalisation Journey. This role will be responsible for driving end‑to‑end project delivery, working closely with Project Managers, as well as stakeholders across Underwriting, Operations, and Technology teams.

The ideal candidate brings strong domain expertise in insurance and underwriting, hands‑on experience in delivering digital transformation initiatives, and the ability to leverage data to generate actionable insights. Familiarity with DXC’s Ingenium is highly preferred.

Responsibilities

• Project Delivery & Execution
  • • Lead the planning, execution, and delivery of the Underwriting Digitalisation Journey in alignment with program objectives.
    • Drive project activities, milestones, and deliverables, ensuring timely and high‑quality outcomes.
    • Maintain all core PM artefacts including:
      • Project plans
      • RAID logs (Risks, Assumptions, Issues, Dependencies)
      • Project status updates and reports
      • Governance documentation
    • Facilitate governance forums, working groups, and steering committee updates

• Stakeholder Management & Communication
  • • Work closely with KH and MM Project Managers to ensure alignment across workstreams.
    • Partner with Underwriting, Data, IT, and Operations stakeholders to deliver solution that enhances underwriting efficiency and quality.
    • Ensure coordinated communication, managing expectations and resolving issues proactively.

• Data-Driven Insights & Transformation
  • • Collaborate with data teams to leverage data sources for insights that drive underwriting process improvements.
    • Incorporate data‑informed decision‑making into project strategies, recommendations, and solution design.

• Leadership & Execution Excellence
  • • Independently drive underwriting-related projects with strong ownership and accountability.
    • Operate in a highly collaborative manner while taking guidance from the Program Manager, Digital Transformation, to ensure alignment with transformation strategy and roadmap.
    • Identify opportunities for process optimisation and digital enablement across underwriting workflows.

Requirements

• Proven experience in project management experience, preferably within the insurance industry.
• PMP certified
• Strong understanding of Life or General Insurance Underwriting, processes, and system landscapes.
• Demonstrated ability to lead underwriting or insurance transformation projects end‑to‑end.
• Experience in using data and analytics to derive insights supporting decision-making and process enhancements.
• Proven ability to work collaboratively across business and technical teams.
• Familiarity with DXC’s Ingenium platform (policy administration system) is highly advantageous.
• Strong communication, stakeholder management, problem‑solving, and governance skills

We are looking for exceptional talent with the following:

• Experience in digital transformation or business process re‑engineering.
• Strong analytical mindset with comfort working with datasets and dashboards.
• Agile certifications (optional but beneficial).
• Ability to manage ambiguity and drive clarity in complex environments.

WHY CAPCO?  

We are expanding our business rapidly across Singapore and Asia. You will work on engaging projects with some of the largest banking and insurance clients in the world, projects that will deliver significant transformation and change.

We offer:

You will join a company that supports and encourages an entrepreneurial outlook and independent thinking. Capco is not about organizational charts and layers – we operate with little hierarchy because we want all employees to feel that Capco is their firm. We warmly value diversity and inclusion and embrace our collective uniqueness – our culture is a strong, fresh, and invigorating difference from our competitors.

We offer highly competitive benefits, including medical and dental insurance, and a work culture focused on innovation and creation of lasting value for our clients and employees. 

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.