Responsible for managing deployment of managed print solutions, providing technical assistance, and ensuring high user satisfaction through excellent customer service.
Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe.
We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra competitive marketplace.
With our strong network of technology partners, excellent domain expertise and differentiated value proposition, we are able to go above and beyond for our customers, far exceeding expectations.
Job Description
- Managing of managed print solutions (MPS) project deployment
- Deployment, maintenance, upgrading and support of client Managed Print environment (hardware, software, firmware, network, etc.)
- Provide in-house, on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems
- Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
- Ad hoc duties as assigned.
Job Requirements
- Candidate must possess at least a Professional Certificate/Nitec, Diploma, or equivalent
- Minimally 1 to 2 years of relevant experience
- Knowledge in on premise and cloud print management solutions such as Papercut, YSoft, uniFlow, SafeCom, Equitrac and Controlsuite an advantage.
- Basic knowledge in networking and server administration
- Good coordination and interpersonal skills
- Independent and good team player with positive attitude
Top Skills
Controlsuite
Equitrac
Networking
Papercut
Safecom
Server Administration
Uniflow
Ysoft
Adventus Singapore Office
1 Fullerton Road, Singapore, 049213
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