Manage projects from initiation to completion; ensure customer satisfaction by coordinating with teams, monitoring progress, and addressing challenges.
Manage current programs & new projects to completion: categorically from initiation to customer fulfilment. Collaborate with cross-functional teams and stakeholders to achieve projects milestones and deliverables to meet or exceed customers’ requirements and expectations.
Responsibilities
- Establish and nurture strategic relationships with customers to understand their needs and expectations.
- Provide support for day-to-day operations and shipments, ensuring customer satisfaction.
- Collaborate and coordinate with cross-functional teams to achieve delivery commitments and meet customers' scorecards, On Time Delivery targets, and inventory goals.
- Work closely with teams to address challenges and ensure timely project completion.
- Review customer demand forecasts and conduct risk assessments to manage potential constraints/challenges and resolve material supply constraints to support customer requirements.
- Monitor program and project activities, ensuring effective communication and facilitating on-schedule and within-budget completion.
- Compile reports for management review to provide insights into program progress.
- Manage backlog and prioritize customer needs while identifying new business opportunities.
- Allocate resources effectively to ensure seamless operations and successful program execution.
- Analyze data and compile reports for management review, offering valuable insights and recommendations.
- Undertake any other related program or project management tasks assigned by supervisors.
Qualification
- Minimum Degree in Engineering or related field.
- Possess 10+ years of relevant experience in Program Management and Planning, preferably within Semiconductor-related industries.
- Demonstrate excellent stakeholder management, influencing, and problem-solving skills.
- Perform effectively in a multitasking environment under pressure.
- Possess strong communication and presentation skills.
- Certified Project Management Professional (PMP) certification is a plus.
- Proficiency in basic reporting tools such as PowerPoint, Excel, and Macros.
- Knowledgeable in MRP, Oracle, and Agile systems.
Ichor is an experienced leader in the critical subsystems and turnkey process equipment marketplace. Our capabilities enable the design and creation of a complete outsourced solution ranging from product concept to turnkey manufacturing to legacy service.
Ichor offers world-class process engineering, value added manufacturing, materials management and testing capabilities. Our 1500+ employees are strategically located to provide our customers with the highest level of customer service and support from our program management, sales, engineering, and executive management teams.
Our continued expansion of capabilities in South East Asia better aligns our production facilities with our customers' supply chain strategies. This further enables our expansion into new products and markets.
Ichor is headquartered in Fremont, California with manufacturing locations in Oregon, Texas, Singapore, Malaysia and the UK. Our sales and engineering office is strategically located in Silicon Valley, California.
About the Team
ICHOR Singapore is a world leader in the design and production of high performance gas
and chemical delivery systems which are integral to our customers’ processes supporting
the semiconductor industry.
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