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Ogilvy

Creative Operations

Posted 2 Days Ago
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Singapore City
Junior
Singapore City
Junior
Program Managers at Ogilvy serve as key contacts for mid-level clients, ensuring effective project management, budget oversight, and communication between creative teams and clients. They focus on operational excellence and resource optimization while building strong relationships and advocating for client needs. Collaborating across departments, they navigate project risks and contribute to high organizational performance.
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About Ogilvy  

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.

About the Role  

Our Creative Operations bring value to our clients by passionately and professionally representing the agency on a day-to-day basis.  They are the trusted partner and point of contact for mid-level clients partnering with account leadership to deliver operational discipline and delivery excellence, speed to market, resource optimization, and profitability management to their business(es). Creative Operations are efficient, demonstrate strong commercial abilities and business and financial acumen. They are highly organized and accountable account leaders, who are able to build relationships and collaborate with/draw on the expertise of all Ogilvy’s capabilities. They act courageously and with conviction and collaborate with/draw on the expertise of all Ogilvy’s capabilities.

What You’ll Do 

  • Blending creative project management with process improvement and resource management and allocation
  • Understanding staffing and scoping requirements 
  • Understanding & respecting every department’s role in delivering great work and building relationships
  • Manage freelancer/partner/vendor relations as relates to product launches, media, research, events and other program initiatives
  • The key day-to-day project contact with lower to mid-level clients, creative teams and other agency partners  
  • Managing client objectives, expectations and timelines and communicating changes/directions to internal team members
  • Working integrally with all internal team members to facilitate the process of developing effective strategies and briefs that lead to great work on brief
  • Influencing the efficiency and quality of work and advocating for the agency/client relationship 
  • Mobilizing and driving the integrated team towards forward progress, action and results
  • Effectively presenting work from a delivery standpoint
  • Owning the client budget to manage costs and deliverables as well as staffing resources
  • Owning project management/workflow system data entry and reporting
  • Identifying potential project risks and developing contingency plans
  • Developing and maintaining high levels of team effectiveness (trust, communication, collaboration, productivity, diversity, engagement)

What You’ll Need  

  • 2-4 years of related, client facing industry experience managing “the making” or delivery of great work
  • Ideally, several different account experiences delivering programs in at least 3 different capabilities (B2C, B2B, retail, CPG, digital, tech, PR & influence, etc.)
  • Demonstrable knowledge of client and Agency operations and working knowledge of Ogilvy’s capabilities
  • Strong background in the strategy and development of PR programs and provide strategic/solid thinking to clients
  • Curious, a lifelong learner
  • Proven negotiation skills 
  • Experience forming strong client relationships at the lower-to-mid-levels 
  • Demonstrated capability to get things done on budget and on time
  • Developing commercial abilities & business & financial acumen 
  • An understanding of the dynamics and workings of the agency’s process as it relates to the client’s business
  • Strong internal relationships (particularly with creative team)
  • A good listener, someone who reads people and those in a room well (and adapts their style and response accordingly)
  • Accountability and calm, confident presence

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. 

We believe in building powerful teams with purpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities – and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality. 

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve.  This is central to our mantra of Borderless Creativity.

Equal Opportunity Employer. Ogilvy considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants from the United States can learn more about their rights by viewing the federal "Know Your Rights" and Pay Transparency posters by clicking here.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at [email protected]. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.

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