Manage the Unified Communications product portfolio, including strategy, roadmap, pricing, lifecycle, catalogues, SKUs, inventory, and fulfillment. Identify market opportunities, conduct competitive research, develop go-to-market plans, and enable sales. Monitor financial and product performance, manage vendor and partner relationships, support product delivery, and conduct training and demonstrations. The role requires strong UC and telecommunications knowledge, analytical skills, communication abilities, and 3–5 years of relevant experience.
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Ingram Micro is a leading technology company for the global information technology ecosystem.
With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.
Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.
- Manage the Unified Communications (UC) product portfolio, including product strategy, roadmap, pricing, and lifecycle management.
- Oversee product catalogues, SKU management, inventory planning, and order fulfilment to ensure operational accuracy, commercial readiness, and optimal inventory utilisation.
- Identify market opportunities through customer engagement, market analysis, and competitive research to drive portfolio growth and innovation.
- Develop and execute go-to-market plans, product positioning, and sales enablement initiatives to achieve revenue and profitability targets.
- Monitor product performance, financial metrics, and market trends, and drive continuous improvements to maximize adoption, customer value, and commercial success.
- Build and manage strategic relationships with technology vendors, partners, and stakeholders to support product development and business objectives.
- Cross collaboration with vendor, sales, solution architects and more to ensure successful product delivery, customer satisfaction, and business performance.
- Prepare and conduct product training, demos and enablement sessions for internal and external stakeholders as required.
Requirements:
- Bachelor's Degree in Business, Information Technology, Telecommunications, Engineering, or related field.
- 3-5 years of experience in product management, unified communications, telecommunications or ICT.
- Strong understanding of unified communications, voice, collaboration, and communication technologies.
- Proven track record of managing product portfolios and driving business growth.
- Experience developing product strategies and managing vendor/customer partnerships.
- Excellent communication and presentation abilities.
- Strong analytical and organizational skills.
- Candidates with less experience may also be considered for the Product Executive or Senior Product Executive level, depending on relevant experience and overall suitability for the role.
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What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
