Product Manager - Compliance & Onboarding

About Thunes

Thunes is the Smart Superhighway for money movement around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies.

Thunes’ Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, via more than 350 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more.

Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house Smart Treasury Management Platform and Fortress Compliance Infrastructure, ensuring Members of the Network receive unrivalled speed, control, visibility, protection and cost efficiencies when making real-time payments globally.

Headquartered in Singapore, Thunes has offices in 12 locations, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo and Shanghai. For more information, visit: https://www.thunes.com/

Context of the role

Thunes is renowned for cross-border payments and is rapidly expanding globally. To support this growth, we are scaling and automating our platforms, extending our network into new markets, and introducing innovative products that drive both customer value and business growth.

The Compliance & Onboarding product is at the heart of our trusted payments network, ensuring our partners (for Accept and Pay) are securely and efficiently onboarded while meeting regulatory and risk management standards. This platform underpins all compliance operations at Thunes - from onboarding workflows to the continuous evaluation of partner risk profiles - and integrates with a range of external vendors to provide the data needed for compliance assessments.

As Product Manager, you will lead, define and deliver the vision, strategy, and roadmap for this platform (Compliance & Onboarding product), driving enhancements that make it scalable, efficient, and a differentiator for Thunes’ global growth. You will partner with stakeholders across Compliance, Operations, Technology, and Sales, ensuring the product enables regulatory confidence while delivering a seamless partner experience. 

Based in Singapore, this role has a global remit. You will have the autonomy and resources to drive the product end-to-end, from discovery and delivery to scaling and continuous improvement.

Key Responsibilities

• Own the vision, strategy, and roadmap for Thunes’ Compliance & Onboarding product, aligning with business objectives and operational needs
• Enhance the existing onboarding platform to better support compliance operations, including workflows for partner onboarding, risk evaluation, and vendor integrations
• Lead a cross-functional team (Engineering, Compliance, Operations, and Commercial) to deliver scalable, efficient solutions
• Translate customer and stakeholder requirements into detailed product specifications and user stories
• Act as a subject matter expert on product and technology, staying informed on best practices, vendor capabilities, and innovation opportunities
• Drive automation and efficiency, ensuring compliance workflows and onboarding processes scale with business growth and new use cases
• Partner with Sales and Business Development to position the Compliance & Onboarding product as a competitive differentiator
• Evaluate and, where relevant, integrate third-party solutions to complement in-house capabilities
• May include opportunities to work on innovative, strategic projects e.g. Thunes Pay with QR

Professional Experience/Qualifications

• Strong academic background in technology, business, finance, or a related field
• 5+ years of product management experience in financial services, payments (Accept and Pay), or fintech. Experience with Compliance, Risk, or RegTech products is an advantage
• Proven ability to deliver products that support complex operational and regulatory needs across multiple jurisdictions
• Track record of managing cross-functional teams and stakeholders in a fast-paced, global environment
• Familiarity with compliance domains such as AML, sanctions, KYC/KYB, and risk assessment is useful
• Strong analytical and problem-solving skills; able to balance operational, regulatory, and commercial priorities
• Strategic thinker with the ability to articulate a clear product vision and influence stakeholders at all levels
• Excellent communication skills, with the ability to bridge technical and non-technical audiences
• Experience with Agile methodologies (Scrum, Kanban) and iterative product delivery
• A high degree of ownership, resilience, and adaptability, with experience in high-growth or startup environments preferred
• Conversational Mandarin is a strong advantage, as the engineering team supporting this product is based in China

Sound like you? Apply now!