The Product Manager will manage the product lifecycle, define requirements, collaborate across teams, drive business growth, and handle customer escalations.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Product Manager to Coupa:
As a Product Manager on the Coupa Supplier Discovery and Data team, you’ll help us
define and build products that redefine how companies connect, get access to essential
public and private information about companies and how they do business, and build the
foundation of a connected business marketplace. You will collaborate with our global
engineering, user experience, and business teams as well as our customers and
prospects. You must possess a unique blend of business and technical savviness; a big-
picture vision and an internal drive to make that vision a reality. You must enjoy digging
deeper into data and activity on the platform, collaborating, rolling up your sleeves, and
getting things done.
What you will do:
- Operate with a general manager mindset, and manage the entire product life cycle from strategic planning, road mapping, feature design, development support, go-to- market, and field support for the product area that you own.
- Balance innovation, customer, and market needs to deliver delightful, useful, and consumer-like experiences.
- Define detailed feature requirements in partnership with Engineering, UX, as well as customers.
- Work cross-functionally to ensure alignment between other product areas and the wider organization.
- Measure success of your product, drive business growth, feature adoption, through continuous improvement of features, and cross-functional & customer enablement.
- Handle customer escalations, troubleshoot and resolve together with Engineering and Support teams.
What you will bring to Coupa:
- 4+ years of work experience, with at least 1 year in Product Management and 1 year interacting heavily enterprise SaaS Data Analysis.
- Ability to convert complex and ambiguous customer problems into concrete, delightful product features.
- Ability to communicate complicated concepts effectively based on the audience.
- Strong sense of ownership, biased towards action, and ability to collaborate with others.
- Enthusiasm for learning, self-starting, and thriving in a fast-moving company environment.
Preferred Skills:
- Understanding of Enterprise SaaS, and in particular basic B2B spend behavior (Sourcing, POs, Invoices, Contracts)
- Experience designing Data systems and tools that support SaaS, preferably big data/aggregated databases and services.
- Experience in growing and connecting 2-sided networks a plus
- Experience in Search and Discovery tools, leveraging GenAI and LLMs a plus
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Top Skills
B2B Spend Behavior
Data Analysis
Data Systems
Enterprise Saas
Genai
Llms
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