Product Management Intern (Aug 2024 availability)

About Us

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.

Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.

Besides its SaaS business, Circles operates three other distinct businesses:

• Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.

• Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.

• Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.

Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.

About This Role
Join our innovative team at Circles as part of our New Business Build team which is the cornerstone for our innovation vertical, where we are committed to transforming the digital telco landscape. We are currently seeking a Product Manager intern to play be part of a key team in creating groundbreaking consumer products. We believe in a culture that fosters creativity, embraces change, and strives for excellence. Join us and be apart of a team that is transforming the way consumers interact with technology.

Key Responsibilities:

• Collaborate with cross-functional teams to identify key research questions and objectives related to product development, market strategy, and business operations.
• Utilize data analytics tools and techniques to extract, clean, and analyze data from various sources, including customer behavior, market trends, and operational metrics.
• Conduct comprehensive market research to identify emerging opportunities, customer preferences, and competitive advantages.
• Assist in designing surveys, questionnaires, and other data collection methods to gather relevant insights.
• Interpret data to derive meaningful conclusions and actionable recommendations for product enhancements, strategic direction, and operational improvements.
• Support the development of data-driven product roadmaps by providing insights into customer needs and market gaps.
• Collaborate with business operations teams to identify process inefficiencies and contribute to streamlining workflows.
• Work with the team to create visually engaging reports and presentations that effectively communicate research findings to both technical and non-technical stakeholders.
• Support the implementation of operational improvements and track their impact on key performance indicators.
• Stay current with industry trends, data analytics best practices, and emerging technologies to contribute innovative ideas to the team.

Qualifications: 

• Proficiency in data analytics tools such as Excel and SQL is a bonus.
• Detail-oriented mindset with the ability to work independently and manage multiple tasks
• Enthusiasm in adapting to new challenges in a dynamic environment and proactive in learning. 
• Collaborative attitude and willingness to work in cross-functional teams.
• Preferably someone who is amenable to commit to a 6-month internship

Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.