Responsibilities: As a Product/Service Designer, you will apply strong product design and consulting acumen to shape solutions that are transformative for users and the agency organization.
Lead discovery work to uncover root causes, user needs, and systemic barriers, bringing a product mindset to clearly frame problems before exploring possible solutions
Apply a breadth of design skills to help agencies understand and reimagine end-to-end user experiences across systems, processes, touchpoints, and stakeholders
Partner with engineers, product managers, policymakers and operations to bridge user needs with technical and business realities, ensuring solutions are both meaningful to users and implementable at scale
Partner with the Design Practice to refine and implement design-led frameworks for discovery, problem definition, solutioning and experimentation
Build design capability for the client and the wider public sector, embedding design as a strategic strength
Define and track measures of success to show the impact of design across agency engagements and product development
Your experience:
//Relevant experience/portfolio
- Relevant experience in product design or related role such as user experience design, design research or service design
- A track record of delivering highly impactful product launches that contribute significantly to the business value
- Proven experience in leading a team in handling complex situations across multiple mediums while ensuring positive business outcomes
//Knowledge
- Possess a sharp business mind and strong analytical skills with knowledge of design process and project management
//Tool
- Working knowledge of design, rapid prototyping and usability testing tools, such as Adobe Creative Suite, Axure, Sketch, InVision, Figma
//Communication
- Strong communication skills, both written and oral, with the ability to present work to executives and large teams
//Attitude
- Collaborative team-player with a strong desire to improve the product, themselves, the world, and everything
//Working context
- Accustomed to working collaboratively with clients and cross-functional team members through agile or waterfall process
Set yourself apart:
- Extensive knowledge of and experience with executing user-centered design processes
- Experience quantitative research methodologies and drawing insights from data
- Extensive knowledge in non-design areas such as marketing, SEO, engineering, or business
- Comfort with ambiguity yet unstoppable drive to create order out of chaos
Note: The Product Designer will collaborate closely with a Service Designer to lead a workstream, so the ideal candidate must be capable of working independently and taking ownership of deliverables.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
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250 North Bridge Road, Singapore, 179101


