Process Assurance Analyst
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.
Experience: 6 years
Job Mode: Full-time
Work Mode: On-site
Location : Singapore
Responsibilities:
· Establish controls and compliance checks on SDM processes
· Conduct quality gate review for SDM major milestones (analysis, design, build, test and deployment)
· Perform walkthroughs and interviews with project and application delivery managers to drive process adherence
· Report findings and provide consulting support in ensuring compliance with procedures
· Design, formulate and enforce governance & compliance process improvement.
Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed
Requirements:
Education:
· Degree in computer science/engineering or related disciplines
Essential:
· At least 6 to 9 years of relevant experience in IT process compliance, audit or PMO / Project Management
· Meticulous, detailed, excellent written and verbal communication, interpersonal, organization and analytical skills a MUST
· Strong working experience with MS Office (Word, Excel, PowerPoint), MS Project and SharePoint
· Prior experience in IT compliance and/or audit will be added advantage
Key Domain/ Technical Skills:
· Compliance, Audit, PMO / Project Mgmt
About Encora
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.
At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
