Principal Technical Marketing Engineer

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

Palo Alto Networks is building a world-class product management organization and continues to look for top-notch technical marketing engineers to expand the team. As a Technical Marketing Engineer at Palo Alto Networks, you will play a key role in providing detailed technical information to our partners, customers, and our employees.

In this role, you will work with cutting edge technology, redefining the future of network security. The individual will help develop and run performance tests, manage betas for new products, consult with customers on complex deployments, develop and deliver technical training for Systems Engineers and document technical concepts to educate our employees and customer base.

Be a self-starter, keen to learn and experiment with new technologies, be able to work independently and as a teammate, identify sales challenges and address solutions as needed.

Your Impact

• Work with Systems Engineers and customers on complex deployments to help ensure successful product deployment

• Be the domain expert on the Mobile Service Provider Public and Private Infrastructure and concepts to help system engineers with product related questions

• Support partner engagements as needed

• Utilize performance test equipment to validate device performance

• Build out and run lab environments and demo systems to replicate customer environments and real-world simulations

• Participate in product beta programs and work with customers, product managers, and engineers to complete testing gather detailed feedback, and replicate issues

• Document technical concepts including best practices for deployments to ensure our products are well understood and utilized to the greatest extent possible

• Work closely with Product Managers and provide product feedback for future development

• Work closely with engineering and support teams on resolving product related issues

• Develop and deliver competitive positioning

• The job requires approximately 20 percent travel

Your Experience 

• BS/MS in Computer Science or equivalent experience required

• Strong understanding and work experience of next-generation firewalls, Cellular CPE Routers, Cellular modems, IDS/ IPS and associated management systems

• Strong Experience with private 4G/ 5G networks

• Strong Experience with wireless technologies including 5G, LTE and Wifi

• Must have production experience and in-depth working knowledge of wireless protocols including HTTP/2, PFCP, GTPv2-C, GTPv1-C, GTP-U, SCTP

• Must have knowledge of IP and routing protocols including IPv6, TCP/IP, UDP, OSPF, VLAN, IPSec, NAT

• Good understanding of Mobile Packet Core infrastructure

• Good understanding of high availability topologies and technologies such as Active/Passive, Active/Active, VRRP, HSRP 

• Must have experience with traffic generators such as Spirent, IXIA

• Good understanding of network management platforms, APIs and 3rd party integrations

• Nice to have knowledge of DevOps, Orchestration and Life-cycle management for containers and other infrastructure components

• Nice to have experience with troubleshooting one or more of the Telco Container based or VM based environments for 5G Cloud Native Functions from Ericsson, Nokia, Celona, Druid, Ataya or other.

• Excellent cross-organizational collaboration skills

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.