Principal Product Manager, Consumer & SME Lending

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to know the Team

At GrabFin, we empower the people of Southeast Asia by enabling financial inclusion for the underserved from consumers and drivers to every-day entrepreneurs. The team is building innovative solutions to enable our partners (i.e. drivers and merchants) and Grab customers to gain access to credit products for their day-to-day needs.

Get to know the Role

In this role, you will be responsible for:

• Owning the strategy, roadmap, and vision for one or more Lending product lines, aligned to customer needs, market/regulatory landscapes, and business goals.
• Partnering with platform teams (e.g. Risk, Origination, Collections) to translate product-line strategy into scalable platform builds.
• Collaborating with market and regional teams to ensure your product lines are localized, compliant, and deliver strong adoption and retention.
• Driving experimentation, structured learning, and fast iteration to find product-market fit and build a differentiated lending portfolio.
• Owning key customer and commercial outcomes – balancing user experience with growth, risk, and operational efficiency.

The day-to-day activities:

• Define and drive the vision, strategy, and success metrics for your product line(s), in close partnership with commercial, country, and platform teams.
• Deep-dive into customer behavior, market trends, and internal data to identify pain points and opportunities that inform roadmap priorities.
• Lead the end-to-end product development lifecycle – from discovery and user research to execution and post-launch monitoring.
• Translate product strategy into detailed requirements; manage dependencies across multiple teams.
• Collaborate with design, engineering, analytics, and product marketing to deliver elegant, scalable, and compliant lending experiences.

Qualifications

The must-haves:

• At least 10 years experience in product management with deep exposure to lending.
• Experience defining and leading product strategy across multiple markets and cross-functional product teams.
• Ability to think in systems and coordinate execution across horizontal capabilities.
• Strong user empathy and customer-first mindset, coupled with rigorous data-driven decision-making.
• Excellent communication, stakeholder management, and storytelling skills – comfortable working with leadership, engineering, and commercial teams alike.
• Proven ability to scale products from 0 to 1 or 1 to n, in complex, fast-moving environments.

The nice-to-haves:

• Bachelors in psychology, computer science, business, economics, or other related fields.
• Familiarity with generative AI tools.
• Solid ASEAN/APAC exposure.
• Entrepreneurial or startup experience; preferably has worked in a fintech or innovation arm.
• Experience working with distributed or remote teams.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.