Lead the design and delivery of scalable machine learning systems and customer-facing generative AI applications for Rovo Chat. Build agent harnesses that improve quality, reliability, and latency; advance state-of-the-art AI capabilities; lead engineers through technical design and launch; and collaborate cross-functionally with teams and internal customers. The role also involves applying a deep understanding of the machine learning project lifecycle and supporting platform-based product development.
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
As a Principal ML System Engineer in the Rovo & AI Engineering org, you will contribute to Atlassian's biggest bet and fastest area of growth, Rovo Chat. You will bring the latest bleeding edge innovations to the product and build agent harnesses that deliver a step function improvement in quality, reliability and latency.
You will have the opportunity to lead other engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input and communicate results. Your role is pivotal, stretching beyond these tasks, ensuring AI's transformative potential is realized across our offerings.
Your future team
The Rovo & AI Engineering org's mission is to make Rovo the fastest, most trusted way for any team to find, understand, and act on their organization's knowledge. Over the last year, the team has made rapid strides along this direction and the product surface has witnessed a 10x growth as a direct result of this effort.
In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $236,700 - $309,025
Zone B: $213,030 - $278,123
Zone C: $196,461 - $256,491
On your first day, we'll expect you to have
It would be great, but not required if you have
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $236,700 - $309,025
Zone B: $213,000 - $278,123
Zone C: $196,400 - $256,491
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
As a Principal ML System Engineer in the Rovo & AI Engineering org, you will contribute to Atlassian's biggest bet and fastest area of growth, Rovo Chat. You will bring the latest bleeding edge innovations to the product and build agent harnesses that deliver a step function improvement in quality, reliability and latency.
You will have the opportunity to lead other engineers to drive involved projects from technical design to launch. You will also collaborate with other teams and internal customers to set expectations, gather input and communicate results. Your role is pivotal, stretching beyond these tasks, ensuring AI's transformative potential is realized across our offerings.
Your future team
The Rovo & AI Engineering org's mission is to make Rovo the fastest, most trusted way for any team to find, understand, and act on their organization's knowledge. Over the last year, the team has made rapid strides along this direction and the product surface has witnessed a 10x growth as a direct result of this effort.
In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $236,700 - $309,025
Zone B: $213,030 - $278,123
Zone C: $196,461 - $256,491
On your first day, we'll expect you to have
- 7+ years of experience as a software developer
- Experience building customer facing Gen AI Applications at scale
- Experience pushing the state of the art to achieve breakthrough quality and reliability
- Deep understanding of Machine Learning projects lifecycle
- Experience leading and supporting senior engineers and working cross functionally
It would be great, but not required if you have
- Expertise in taking a platform approach to building product features, enabling multi team contributions
- Experience with efficiently scaling and deploying Machine Learning models
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $236,700 - $309,025
Zone B: $213,000 - $278,123
Zone C: $196,400 - $256,491
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.
Similar Jobs at Atlassian
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Principal Machine Learning Engineer responsible for setting technical direction and building production-grade AI systems for Confluence. The role spans model evaluation, retrieval, ranking, prompt and workflow design, experimentation, reliability, and customer-facing AI product development. Responsibilities include making architectural decisions, partnering across engineering and product teams, mentoring engineers, identifying model and product failure modes, and delivering scalable AI experiences across content creation, editing, discovery, recommendations, and multimodal interaction.
Top Skills:
Ai Systems InfrastructureArtificial IntelligenceAutomated EvaluationExperimentationMachine LearningMultimodal AiPrompt EngineeringRankingRetrieval
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Develop and scale digital and agentic customer success programs that improve product adoption and retention. Coordinate messaging across email, in-app, community, learning, AI agents, and human channels. Partner with Product, Data Science, Marketing, and Customer Success to use product signals, optimize content distribution, enable expansion, and connect digital experiences with frontline teams. Lead experimentation and cross-functional change through data-backed hypotheses and continuous improvement.
Top Skills:
Ai AgentsMarketing AutomationOmni-Channel Engagement PlatformsProduct Telemetry
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead Advisory Services engagements for strategic and enterprise clients using Atlassian solutions. Serve as the primary client contact, manage scope, resources, projects, and programs, accelerate time to value, monitor outcomes, and identify expansion opportunities. Build long-term client relationships, communicate value, and collaborate with internal Atlassian teams to deliver solutions. Travel domestically and internationally up to 30% of the time.
Top Skills:
AgileAtlassian SolutionsSaaSScrum
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
