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Job Overview:
NICE Actimize is currently NICE Actimize is currently seeking a dynamic individual with high energy and drive to join our team as a Portfolio Pre-Sales Engineer.
As an invaluable member of the sales team, our Pre-Sales Engineers are active participants at every stage of a new business opportunity. The Actimize Pre-Sales Engineer is responsible for upkeeping of the latest innovative product demos and presenting Actimize technology infrastructure to prospects and customers. To accomplish this, the Pre-Sales Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to configure and effectively demonstrate the solutions that address these requirements and provide business value. You will partner with our sales team to lead technical aspect of Pre-Sales activities including configuring customized demo setup, preparing workshop materials and performing solution Proof of Concept to prospective clients.
Key Responsibilities:
- Client Engagement: Engage with NICE Actimize’s prospects and clients to uncover technical and functional requirements needed to deliver business benefit of Financial Crime solutions.
- Actimize Solution Demo Support: Develop and deliver engaging and compelling product demo contents of Actimize solutions, particularly for AML, Fraud, and Case Management.
- Customer Needs Assessment and Solution Design: Collaborate with the Product Portfolio Pre-Sales team to identify client needs and strategically position and build tailored demo to illustrate the value of value of our financial crime offerings and technology.
- POC / Workshop Proposal and Development: Work closely with the Product Portfolio Pre-Sales team to define and execute the goals and success criteria for the PoC / workshop, ensuring alignment with customer objectives.
- Technical Support: Act as the technical point of contact during the sales cycle, providing support on RFPs/RFIs, solution architecture discussions, and integration feasibility.
- Collaboration: Work closely with data scientists, engineers, and product management teams.
- Training and Support: Assist in training Product Portfolio Pre-Sales, Sales and Sales Overlay teams on analytics concepts, tools, and best practices to enhance their understanding and usage of our solutions.
- Feedback Loop: Gather and communicate client feedback to product teams for continuous improvement of our analytics solutions.
- Effectively communicate and present Actimize Technology Stack including industry leading cloud infrastructure
- Deliver compelling product presentations and demos to technical and business personnel
- Partner with Pre-Sales consultant to gather and configure demo contents related to customer needs
- Support Workshop and Proof of Concept engagements with existing clients and prospects
- Maintain Pre-Sales on-premise and cloud environments with the latest solution releases
Qualifications:
- Experience as a technical sales engineer in a cloud computing environment or similar customer-facing or engineering experience
- Experience with infrastructure architecture including storage, compute, database, and cloud networking
- Ability to work independently and confidently with web-based application using HTML, XML, XSL, JavaScript
- Understand and analyze large sets of data using Excel and SQL
- Experience with cloud computing, ideally with AWS
- Proactive and comfortable working in a fast-paced and dynamic environment with the ability to quickly resolve technical challenges
- Experience in managing Proof of Concepts and creating solution demonstrations
- Prior Actimize solution experience is a plus but not required
- Bachelor's degree in Computer Science or equivalent practical experience
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
