Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.
Experience: 5 years
Job Mode: Contract
Work Mode: On-site
Responsibilities:
Business Analysis & Requirements Management
- Support Business Unit specialists and senior analysts in gathering, documenting, and validating business requirements.
- Assist in analysing current (“as is”) and future state (“to be”) business and operational processes.
- Document functional and non functional requirements using approved templates and standards.
- Maintain requirement artefacts and support traceability across the project lifecycle.
- Assist in assessing the impact of change requests on scope, timelines, and delivery.
Functional Design & Solution Alignment
- Support the transition of requirements to System Analysts and technology teams, ensuring clarity and completeness of documentation.
- Participate in requirement walkthroughs, design discussions, and clarification sessions with business and technical stakeholders.
- Track requirement updates, assumptions, and dependencies, and highlight potential issues early.
Testing
- Support the review of test plans and functional test scopes prepared by the testing team.
- Assist in System Integration Testing (SIT) and User Acceptance Testing (UAT) activities, including test preparation, defect logging, tracking, and follow ups.
- Validate test outcomes against documented requirements and support issue resolution.
PMO & Project Support
- Provide PMO support across innovation projects, including maintaining project plans, RAID logs, status trackers, and documentation.
- Support project governance activities such as scheduling meetings, preparing materials, tracking actions, and documenting minutes.
- Assist in monitoring project progress, key milestones, risks, and dependencies.
- Support preparation of project status updates and reports for stakeholders and management.
Skills :
- Proficient in Microsoft Excel and PowerPoint for analysis, reporting, and presentations.
- Familiarity with project tracking and documentation tools (e.g. Project, Jira, Confluence, SharePoint) is a plus.
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
.jpeg)
