Platform Operations Engineer

The Platform Operations Engineer will be working with government agencies to maintain and support their critical on-premises platforms and infrastructure. This role focuses on ensuring platform reliability, implementing modern operational practices, and supporting infrastructure modernisation initiatives while maintaining robust support for existing agency systems. You will work closely with various stakeholders to ensure the stability and efficiency of essential government IT infrastructure.

•     Maintain critical infrastructure platforms including compute, storage, virtualisation, and supporting systems across development, staging and production environments.

•     Follow and implement platform standards, executing infrastructure automation and modern operational practices to improve efficiency and reliability.

•     Support platform enhancement initiatives and implementation of new infrastructure solutions, ensuring alignment with enterprise architecture standards.

•     Manage virtualisation platforms (e.g., VMware, Hyper-V), including capacity monitoring, performance optimisation, and lifecycle management.

•     Implement and maintain robust monitoring and observability solutions for all platform components using modern tooling (e.g., Prometheus, Grafana, ELK stack).

•     Execute platform patching strategies, leveraging automation to maintain security and stability while minimising service disruption.

Technical Requirements

•     Strong experience with enterprise virtualisation platforms (VMware vSphere, Hyper-V)

•     Experience in storage systems (SAN, NAS) and enterprise backup solutions

•     Proficiency in Linux and Windows Server administration

•     Experience with infrastructure automation tools (Ansible, Puppet, Chef)

•     Knowledge of container technologies (Docker, Kubernetes)

•     Familiarity with monitoring and observability platforms

•     Experience with Infrastructure as Code practices

•     Understanding of networking concepts and technologies

•     Scripting abilities (Python, PowerShell, Bash)

•     Experience with high-availability and disaster recovery solutions

•     Bachelor's degree in Computer Science, Information Technology, or related field

•     Experience in infrastructure operations and engineering

•     Strong understanding of enterprise infrastructure components

•     Experience in supporting infrastructure modernisation initiatives

•     Excellent problem-solving and analytical skills

•     Strong documentation abilities

•     Effective communication skills with both technical and non-technical stakeholders

•     VMware Certified Professional (VCP)

•     Microsoft Certified: Windows Server

•     Red Hat Certified Engineer (RHCE)

•     ITIL v4 Foundation