Platform Manager - Assets & Operations Services

Job Openings: 

• Platform Manager – Assets and Operations Services for 1) Security System (1-year contract), 2) Smart Metering System (1-year contract), 3) Outage Management System (2-year contract)

  
  

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  Employment period: Until Dec 2026
  Location: Hung Hom
  Platform Manager – Assets and Operations Services (Security System Team)

  
  

  Key Responsibilities

• Serve as a Technical Lead in Physical Security System domain, overseeing end-to-end implementation of mission-critical IT systems, including architecture design, development, testing, deployment, and post go-live support.
• Drive initiatives aligned with long-term IT roadmaps for asset and operational services, focusing on scalability, resilience, and seamless integration across platforms.
• Serve as the primary liaison for senior stakeholders, vendors, and internal teams, ensuring alignment, transparency, and timely delivery of services.
• Manage vendor contracts, service level agreements (SLAs), and performance metrics to ensure cost-effective and high-quality service delivery.
• Drive adoption of cloud-native solutions, DevOps practices, and Agile methodologies across projects and operations.

• Spearhead integration of microservices, APIs, and low-code platforms (e.g., PowerApps) into operational workflows to streamline processes and improve user experience.

  
  

  Requirements

• A recognized university degree in Information Technology, Computer Science, or a related field.
• 8–12 years of progressive experience in IT service delivery.
• Proven experience managing teams, budgets, and large-scale IT implementations in the utilities or energy sector.
• In-depth knowledge in any of below
  • Physical Security Systems: LENEL, Milestone, PIAM
  • Cloud Platforms: Microsoft Azure, Alibaba Cloud (hybrid/multi-cloud)
  • Enterprise Integration: APIs, microservices, .NET, T-SQL, PowerShell, JavaScript
  • Database Technologies: MS SQL Server, PostgreSQL
• Strong capabilities in vendor negotiation, change management, and stakeholder engagement.
• Proven track record of strategic thinking, problem-solving, analytical and decision-making abilities.
• Fluency in spoken and written English.

• Experience in AI technologies and their application in operational workflows is a strong plus

  
  

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  Employment period: Until Dec 2026
  Location: Hung Hom
  2. Platform Manager – Assets and Operations Services (Smart Metering System Team)

  
  

  Key Responsibilities:

• Serve as a Team Lead in relevant domain, conducting user requirement analysis, end-to-end system design, system enhancements, and troubleshooting.
• Collaborate closely with stakeholders and service providers for solution planning, service delivery, and technical support.
• Lead and guide junior IT staff (analysts, associates) on project delivery and system support
• Manage the implementation and ongoing maintenance of IT systems which are crucial to CLP’s business operations, particularly those related to the Power System/Metering. Key systems include but are not limited to:
  • Advanced Metering Infrastructure – Strategic Metering Platform
  • Meter Data Management System
  • Power Quality Monitoring and Analysis Platform

• Participate in various system implementation lifecycle activities including development, deployment, testing, training, system cutover and rollout, documentation, maintenance, and support.

  Requirements:

• A recognized university degree in Information Technology, Computer Science, or related disciplines; a Master’s degree is desirable.
• 8-12 years of IT service experience.
• Extensive project management and vendor management experience across different cloud service models (SaaS, PaaS, IaaS).
• Proven experience in supporting critical systems and working effectively under pressure (e.g., 7x24 incident response and management).
• Strong problem-solving and analytical skills.
• Good communication skills with demonstrated ability in vendor, change, people and stakeholder management.
• Proactive, results-driven with a strong performance orientation.
• Commitment to continuous professional development.
• Proficient in spoken and written English, fluent in Mandarin is desirable.
• Domain knowledge in Metering is highly desirable.
• Knowledge / experience in DevOps, Test Automation, and API-based application integrations, AI concept and adoption would be highly preferred.
• Hands-on experience or knowledge in any three of the following areas:
  • IT applications in utilities or energy sectors
  • Technologies including .NET, .NET Framework, JavaScript, PowerShell, Microservices, T-SQL, RDBMS (e.g., MSSQL Server, PostgreSQL)
  • Streaming / Queuing technology (e.g. Kafka, MSMQ)
  • System integration across different cloud services model (SaaS, PaaS, IaaS) and different integration approaches
  • Cloud platforms such as Microsoft Azure and Alibaba Cloud

  • DevOps, Test Automation, or API-based application integrations

    
    

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    Employment period: 2-year contract
    Location: Hung Hom
    3. Platform Manager – Assets and Operations Services (Outage Management Team)

    
    

    Key Responsibilities:

• Serve as a Team Lead in relevant domain, conducting user requirement analysis, end-to-end system design, system enhancements, and troubleshooting.
• Collaborate closely with stakeholders and service providers for solution planning, service delivery, and technical support.
• Lead small-to-medium sized IT projects on project delivery and system support
• Lead and guide junior IT staff (analysts, associates) on project delivery and system support
• Manage the implementation and ongoing maintenance of IT systems which are crucial to CLP’s business operations, particularly those related to the Power System/Outage Management. Key systems include but are not limited to:
  • Outage Management System
  • Outage Planning & Notification System
  • Enterprise Data Historian (OSISoft PI)

• Participate in various system implementation lifecycle activities including development, deployment, testing, training, system cutover and rollout, documentation, maintenance, and support.

  
  

  Requirements:

• A recognized university degree in Information Technology, Computer Science, or related disciplines; a Master’s degree is desirable.
• 8-12 years of IT service experience.
• Extensive project management and vendor management experience across different cloud service models (SaaS, PaaS, IaaS).
• Proven experience in supporting critical systems and working effectively under pressure (e.g., 7x24 incident response and management).
• Strong problem-solving and analytical skills.
• Good communication skills with demonstrated ability in vendor, change, people and stakeholder management.
• Proactive, results-driven with a strong performance orientation.
• Commitment to continuous professional development.
• Proficient in spoken and written English.
• Domain knowledge in Metering is highly desirable.
• Knowledge / experience in DevOps, Test Automation, and API-based application integrations, AI concept and adoption would be highly preferred.
• Hands-on experience or knowledge in any two of the following areas:
  • IT applications in utilities or energy sectors
  • Technologies including .NET, .NET Framework, JavaScript, PowerShell, Microservices, T-SQL, RDBMS (e.g., MSSQL Server, PostgreSQL)
  • System integration across different cloud services model (SaaS, PaaS, IaaS) and different integration approaches
  • Cloud platforms such as Microsoft Azure and Alibaba Cloud
  • DevOps, Test Automation, or API-based application integrations
• Less experience will also be considered as Associate Platform Manager – Assets and Operations Services