The Partner Account Manager will develop and maintain relationships with key partners, collaborate on joint business plans, conduct business reviews, and provide training and support to ensure successful partnerships. This role also involves tracking partner performance metrics and advocating for partner needs within the company.
Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most – driving your growth, while fueling ours.
Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing.
With a focus on customer-centric thinking, we're not just another vendor – we're a transformative force in the industry. By joining one of our Customer Excellence teams, you will have the chance to work with our portfolio of over 10,000 customers, including many Fortune 500 companies.
Responsibilities:
- Develop and maintain strong relationships with key partners, acting as the main point of contact for all partner-related activities.
- Collaborate with partners to create and execute joint business plans that align with the company's objectives and drive revenue growth.
- Conduct regular business reviews with partners to assess performance, identify areas for improvement, and drive mutual success.
- Collaborate with Partner Enablement to provide ongoing training and support to partners to ensure they have the necessary knowledge and resources to effectively promote and sell our products or services.
- Collaborate cross-functionally with internal teams, including sales, pre-sales, marketing, and product development, to align partner activities with overall company strategies and objectives.
- Track partner performance metrics, analyze data, and provide regular reports to management on partner activities, achievements, and challenges.
- Stay informed about industry trends, competitor activities, and market conditions to identify potential risks and opportunities for the company and its partners.
- Act as an advocate for partners within the company, ensuring their needs are addressed and concerns are resolved in a timely manner.
- Monitor and manage partner compliance with contractual agreements, including revenue targets, marketing activities, and other partnership obligations.
Requirements:
- Bachelor's degree in business, marketing, or a related field. Additional certifications or qualifications in sales or partner management are a plus.
- Proven experience 5 to 10 years as a Partner Account Manager, Channel Account Manager, or similar role, preferably in the areas of Intelligent Document Automation, RPA, Business Process Automation or Process Mining.
- Strong business development and relationship management skills, with a demonstrated ability to build and maintain successful partnerships.
- Excellent communication and presentation skills, with the ability to effectively engage and influence stakeholders at all levels, both internally and externally.
- Solid understanding of partner ecosystems, sales processes, and channel management best practices.
- Analytical mindset with the ability to leverage data to drive informed business decisions and measure partner performance.
- Proactive and results-oriented, with the ability to work independently and collaboratively in a fast-paced environment.
- Strong organizational and project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Proficiency in using CRM systems, sales analytics tools, and Microsoft Office suite.
- Fluent in English.
If you are a highly motivated individual with a passion for building and nurturing successful partner relationships, we encourage you to apply for the role of Partner Account Manager. Join our dynamic team and play a key role in driving our partner ecosystem's growth and success.
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Join ABBYY, and you will:
Love how you work
- We provide remote and hybrid working options to fit all lifestyles.
- We use flexible hours across most of our teams to allow you to find your own definition of balance.
- Encouraging a culture of giving, we provide two paid volunteering days off every year so you can take time to contribute to the causes you care about.
- To ensure your family is cared for, we offer paid parental leave in all our locations.
Love whom you work with
- We are a global team of 600+ colleagues, spread across 15 countries on four continents.
- With colleagues representing 30+ nationalities, our workforce reflects the world.
- Innovation and excellence run through our veins. Our teams gather the expertise which has garnered ABBYY more than 140
technology patents. - We are guided by the values of respect, transparency, and simplicity.
- "Team Environment" is in the top three highest-scoring drivers of engagement across all of our departments.
Love what you work on
- We are a company with more than 35 years of experience in the technology market;
- Over 10,000 customers trust ABBYY, including many Fortune 500 ones, with names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK;
- We have modernized the capture market by creating the first low-code/no-code IDP platform.
- Our Machine Learning, Natural Language Processing, Computer Vision Technologies, and a marketplace built with AI, can transform any document in any process;
- Top Analyst firms recognize ABBYY's market leadership, including Gartner, Everest PEAK Matrix ® Assessment, ISG Intelligent Automation Lens, and NelsonHall, amongst others.
ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace. To learn more about our commitment to Diversity and Inclusion, check out the careers section on our website.
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