Order Scheduler I

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office

Job Description

At Thermo Fisher Scientific, we have an exciting opportunity for an Order Scheduling Specialist I to join our team in Singapore. As a global leader in our industry, we provide outstanding opportunities for growth and development. By joining our team, you will have the chance to create a meaningful impact on the world and contribute to our world-class organization.

Key Responsibilities:

• Review and complete open and overdue orders.
• Manage shipping processes, coordinate with external providers for irradiation, and ensure accurate reporting.
• Schedule irradiation orders based on inventory and prioritized to meet demand.
• Work with planners or buyers to address part shortages and ensure orders are complete.
• Prioritize part shipment and consolidation, selecting efficient shipping dates.
• Act as the primary contact for communication with the sales and customer fulfilment teams.
• Resolve internal issues to ensure shipments align with customer expectations.
• Manage return shipments and collaborate with the Quality team for accurate disposition.
• Assist in investigating customer complaints and identifying root causes.
• Maintain organized documentation for orders and shipping statuses and support adherence to departmental standards.

Preferred Qualifications:

• Strong organizational and logical skills, along with a willingness to adapt quickly to changing policies and procedures.
• Able to work effectively as part of a team in a fast-paced environment. Efficiently communicating with both internal teams and external vendors while following verbal and written instructions.
• Problem-solving abilities related to sales, planning, and transportation of goods, both locally and internationally, are essential.
• Proficiency in digital literacy, including Microsoft Office and other relevant software, is required.
• Excellent spreadsheet skills, specifically in Excel, are highly valued.
• Excellent interpersonal, communication, and documentation skills.

Minimum Requirements/Qualifications:

• Diploma or Degree in Business/Logistics
• Minimum 2 years of experience in Supply Chain management, or equivalent combination of education and experience.