The Operations Manager ensures smooth platform operations, collaborates on investment offerings, coordinates with teams, and manages client onboarding and operational processes.
Who are we?
We are ADDX, the entry point into private markets, and we aim to democratize private market investments. As a team, we strive to build a future where everybody can access financial ecosystems easily, fairly, and safely. Our team’s belief is real economies benefit when capital flows freely and efficiently, especially in the private market space.
Why join us?
· We have built the world’s first fully regulated platform for digital securities, licensed by the Monetary Authority of Singapore (MAS).
· ADDX is a global private market exchange headquartered in Singapore. To date, ADDX has listed more than 60 deals on its platform and worked with blue-chip names such as Hamilton Lane, Partners Group, Investcorp, Singtel, UOB, CGS-CIMB, as well as Temasek-owned entities Mapletree, Azalea, SeaTown and Fullerton Fund Management.
. The full-service capital market platform has raised a total of US$140 million in funding since its inception in 2017.
· We are backed by companies such as Singapore Exchange (SGX), the Stock Exchange of Thailand (SET), Temasek subsidiary Heliconia Capital, Japan Investments Corporation, the Development Bank of Japan (DBJ), UOB, KB Securities, Tokai Tokyo Financial Holdings and Hamilton Lane.
We are growing, and we are looking for talented individuals to join our team and take us forward as the leader of the private market. If you believe in a future of fair financial markets, just like we do, we’ve been waiting for you at ADDX.
Responsibilities
· Ensure the smooth operation of the platform operated by ADDX for its clients
· Work closely with Issuance teams on the setup of investment offering pages and support the issuance process throughout its lifecycle.
· Configure subscription/redemption windows for Open-ended funds on the platform.
· Work closely with Product and Technology teams to define functional specification for new platform features and participate in User Acceptance Testing (UAT).
· Liaise with IT and UAT team on new platform functionality, connectivity and hotfixes releases. Willingness to perform night and occasional weekend duty during IT releases.
· Project lead for Business Operations as part of ongoing efforts to automate manual processes and platform enhancements.
· Review and approve the onboarding of Accredited Investors, Institution Investors and issuers by conducting customer due diligence and screening checks on Individual and Corporate customers.
· Coordinate with Customer Service team to follow up with new account applicants.
· Draft new process documents and update of standard operating manuals to document operational end-to-end process flows.
· Prepare, review and approve securities token reconciliation report, market surveillance report and other regulatory or adhoc reports.
· Participate and address internal and external audit queries relating to client onboarding and investment operations.
· Handle queries regarding the platform, investment offering page set up, client requests from internal departments.
· Ensure daily processes are completed accurately and timely as per defined SLA.
Skills, Knowledge and/or Certifications:
· Bachelor degree in Business Administration or other finance related discipline
· Minimum of 6 years’ experience in securities or fund operations in a financial institution. Operational experience in operating an investment platform will be an added advantage.
· Minimum of 4 years’ experience in Client Onboarding/Periodic review of individual and corporate clients. Experience with onboarding of corporates, institutions, funds, trusts, partnerships. Working knowledge of MAS notices and guidelines on AML/CFT is essential.
· Experience in assessing risk rating for clients and following up on high-risk clients with regards to source of wealth and source of funds
· Perform key responsibilities independently with minimal supervision.
· Essential attributes - driven, analytical, a natural problem solver and a good team player.
· Proficient in Word, Excel, Power BI, Powerpoint
· Knowledge of Finance product (Private equity, hedge funds, SP)
Due to our limited capacity, we regret that only shortlisted candidates will be notified.
Top Skills
Excel
Power BI
PowerPoint
Word
Addx Singapore Office
8 Kallang Avenue, Aperia Tower One, Singapore, 339509
Similar Jobs
Fintech • Mobile • Payments • Software • Financial Services
The SME/Regional Operations Assurance Manager focuses on ensuring compliance in servicing operations across the APAC region, analyzing processes, managing regulatory adherence, and improving operational efficiency.
Top Skills:
Looker
Fintech • Mobile • Payments • Software • Financial Services
Lead operations in APAC, driving projects for customer support. Analyze issues, design improvements, and oversee performance metrics while collaborating with cross-functional teams.
Top Skills:
PythonSQL
Financial Services
Lead transformative projects in the International Private Banking team, utilizing project management expertise, overseeing execution, and engaging stakeholders to drive strategic initiatives.
Top Skills:
Agile FrameworkCore Banking SystemsData AnalyticsProject Management
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
