As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
Why Join
Imagine being part of a team that sets the tone for a customer's entire banking experience. As an Onboarding Specialist at OCBC, you'll play a critical role in ensuring a seamless and efficient onboarding process for our new customers. You'll be the first point of contact, making a lasting impression and building trust from the start.
How you succeed
To excel in this role, you'll need to be meticulous, organized, and customer-focused. You'll work closely with various stakeholders to ensure all necessary documentation is in place, and that our customers are fully compliant with regulatory requirements. Your attention to detail and ability to manage multiple priorities will be key to success.
What you do
Conduct both external & internal checks on clients, after obtaining the required information.
Conduct all required KYC, AML procedures and documentations.
Perform customer onboarding via non face-to-face meetings or digital onboarding.
Meet the compliance and control standards set in the end to end onboarding process.
Perform checkers role to validate/authorise the setting up of client’s account.
Close communication with other departments for resolving AML/KYC and other regulatory matters related to clients’ account.
Deliver best in class customer service to all internal and external stakeholders.
Who you are
3-5 years' banking experience in relevant area
Attention to details
Good communication and interpersonal skills
Matured personality to handle the affluent market segment
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
Top Skills
OCBC Bank Singapore Office
65 Chulia St, Singapore, 049513
