Oliver Wyman - Knowledge Manager, Financial Services – Singapore

Company:Oliver Wyman

Description:

About Oliver Wyman

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. 
As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective. 

For more information, visit oliverwyman.com, or follow us on LinkedIn and X. 

Why we need you

We are seeking a Knowledge Manager for the Financial Services practice in Asia Pacific to play a critical role in executing best-in-class knowledge management. You will ensure a seamless flow of information globally within Financial Services, acting as the lynchpin connecting consultants and partners to experts, insights, and expertise. You will support Oliver Wyman’s commercial success by facilitating the collection, codification, sanitization, and sharing of intellectual capital, helping teams deliver engagements and win new opportunities through enhanced knowledge flow.

What we will count on you to do

• Serve as a key contact for Partners and Consultants, providing information and resources crucial to their commercial success and impact
• Track, identify, collect, and curate valuable intellectual capital from projects for reuse as firm assets
• Analyze project deliverables, including PowerPoint decks, extracting and summarizing strategic narratives and key insights for firmwide knowledge
• Maintain knowledge and file systems, and develop databases and tools to store and share insights for business development and account management
• Collaborate closely with Knowledge Managers across practice areas globally to ensure efficient knowledge flow
• Deliver key elements of the global Financial Services Knowledge strategic plans, focusing on Asia Pacific
• Mentor, coach, and potentially manage junior knowledge management staff
• Organize and drive knowledge events, communications, and forums
• Deliver training to new consultants on knowledge tools, sharing practices, and expertise tracking.
• Build strong working relationships with key practice team members globally and across Oliver Wyman’s Knowledge Management networks

What you’ll need to have

Experience Required

• Degree-level education required.
• A minimum of 4 years’ experience in knowledge management, research or business development
• Additional plus if candidates have prior experience in strategy / management consulting
• Experience and knowledge of the financial services sector including banking, insurance, asset management, wealth management, or risk management.

Skills & Attributes

• Strong research skills
• Proficiency in Excel and strong skills in PowerPoint
• Familiarity with SharePoint or file management systems
• An understanding of data and database management and data analysis principles.
• Experience with generative AI tools and applications.
• Ability to analyze and convert project information into intellectual capital products.
• Efficient at understanding and responding clearly to knowledge requests.
• Adaptable and agile problem-solving and execution
• Growth mindset with drive towards personal development
• Confident stakeholder engagement and management skills
• Attention to detail with high accuracy in grammar and numeracy
• Ability to manage multiple tasks under pressure and tight deadlines
• Ability to track, monitor and manage numerous tasks and requests at one time
• Genuine curiosity about Consulting industry trends
• Business-level proficiency in English
• Business level proficiency in Japanese advantageous

What’s in it for you?

• Competitive pay and benefits: Designed to support your physical, mental, and financial well-being, and that of your family
• An inclusive and collaborative environment: Work alongside diverse colleagues in a culture that values your authentic self, supported by our Inclusion, Diversity & Belonging team and Colleague Resource Groups
• A culture of learning, growth, and impact: Access extensive development opportunities, clear performance expectations, and ongoing feedback to unlock your potential and create meaningful impact
• Work-life quality: Enjoy our hybrid working model and initiatives designed to foster balance, well-being, and team connection

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.