Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
Monks is looking for an Office Manager.
Your primary role will be supporting the day-to-day operations of the office. You will manage administrative tasks, coordinate office activities, supervise support staff, and maintain office supplies and equipment. This is an in office role, 5 days per week.
Responsibilities:
- Primary point of contact for the office: warmly welcoming external visitors and making them feel at home with refreshments
- Prepare and facilitate video conference meetings as required, ensuring technology is set up and functioning properly
- Address and manage on-site facilities by liaising with the landlord and coordinating with service providers, including maintenance and repair professionals
- Maintain and procure office inventory including stationary, food & beverage and office technology
- Undertake daily walks of the office space to maintain a safe, secure, clean and organised environment
- Oversee incoming and outgoing deliveries, liaising with courier services including grab deliveries
- Welcoming new employees into the organisation by issuing laptops, entrance key cards, tour of the office, where to sit and how-to’s
- Collaborate with C-Suite, executive team and local People & Culture team to organise engaging client and internal events
- Partner with our IT and People teams to coordinate a fantastic onboarding and off boarding experience for our team members
- Ensure front desk operations run smoothly, implementing building access protocols for visitors and vendors
- Work with the alarm company to secure the office outside of office hours.
- Work with local and global IT to maintain and troubleshoot office and team member equipment
- Manage onsite facilities including maintenance, troubleshooting and repair of physical property, office equipment, IT systems, building access and security, building improvements, etc.
- Partner with key stakeholders including leadership, building management and others to communicate information for our team in a timely and effective manner
- Manage budgets given by the MD on office supplies, pantry and events.
About YouThe Essentials:
- You possess a minimum of 3 years of relevant experience in a similar role
- You hold a polytechnic degree (or higher) in Event Management, Facility Management, Hotel Management, or a related field
- Strong understanding of SEA cultural and business norms
- Ability to communicate clearly, concisely and effectively in person and digitally with all levels of the business - with the skills to adjust your messaging content and tone depending on your audience
- In this people-facing role, you have a genuine passion for fostering a positive atmosphere and ensuring the seamless operation of our Singapore office
- You demonstrate exceptional attention to hospitality and excel at creating an inviting environment.
- You are resourceful, possess strong organisational skills, and maintain a consistently positive attitude towards achieving tasks
- You possess unlimited patience and love getting things done while being the ultimate multitasker and prioritiser
- You seek opportunities to improve overall efficiency and effectiveness of the office
- Ability to work independently, while exercising discretion and personal judgment to make decisions
- You are proficient in Google Workspace
- You have experience managing bookkeeping tasks and ensuring adherence to budgets
- You possess basic troubleshooting skills for hardware and software, including iPhones, MacBooks, Windows machines, and fundamental networking concepts.
Not a must, but a plus:
- Proficiency in other languages such as Chinese, Malay or Tamil will be an advantage
#LI-CX1
About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
