Non-Volatile Memory Quality and Reliability Assurance Returned Material Authorization (RMA) Engineer

Our vision is to transform how the world uses information to enrich life for all.
Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.
Responsibilities and Tasks:

• Perform system level failure analysis of customer returned products.
• Analyze logs, test data, and device behavior to identify failure modes across firmware, NAND, controller, or system interaction.
• Identify the failure mode and summarize the analysis at the electrical and physical level.
• Design and execute targeted experiments to validate hypotheses and corner cases.
• Work closely with various engineering groups to resolve RMA issues.
• Determine and verify root causes and corrective actions.
• Provide status updates and written FA diagnostic reports as well as maintain proper documentation in quality systems and knowledge repositories.
• Maintain technical knowledge of product capabilities and characteristics.
• Serve as a technical resource for customer facing engineers and will provide training and consultation when necessary.
• Perform additional testing, data collection and receiving processes as needed based on availability of site resources.
• Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements.
• Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabledenhancements within one's scope of work.

Requirements:

• Degree in Electrical / Electronics Engineering or related field
• 3-6 Years of Experience in working with Non-Volatile Memory System products such as Solid State Drives(NVMe) and/or Managed NAND products (UFS or eMMC) would be an advantage
• Hands - on experience with failure analysis, debug, and test methodologies.
• Familiarity with data analysis and visualization tools (e.g., Python, SQL - based systems, Tableau/JMP).
• Knowledge of semiconductor manufacturing, assembly, and test flows
• Strong analytical and problem - solving ability with structured root cause thinking.
• Effective written and verbal communication skills for technical and non - technical audiences.
• Ability to manage ambiguity, prioritize multiple RMAs, and meet aggressive deadlines.
• Ability to collaborate and influence across cross - functional teams without direct authority.

Working location:
990 Bendemeer Road, Singapore 339942
About Micron Technology, Inc.
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities - from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
To request assistance with the application process and/or for reasonable accommodations, please contact [email protected]
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