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Cummins

Marketing Coordinator - Level III

Posted 15 Days Ago
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In-Office
Singapore, SGP
Mid level
In-Office
Singapore, SGP
Mid level
Coordinates marketing campaigns, events, webinars, customer communications, product and pricing analysis, channel partner activities, and product launches. Manages marketing systems, databases, dashboards, reports, and trackers while improving data accuracy and processes. Supports customer experience initiatives, analyzes market and customer feedback, resolves stakeholder inquiries, prepares presentations and communications, and contributes to cross-functional projects. The role also provides marketing operations support and trains new employees.
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Being part of Cummins means working alongside today’s most innovative thinkers to solve the world’s toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better. 

We are looking for a talented Marketing Coordinator – Level III to join our team in Tuas South location in SG. This will be following Onsite with flexibility work model. This role requires some travelling too.

Supports marketing teams' on-going rhythm of business by planning, executing, supporting and improving selected activities under limited supervision.

Key Responsibilities:

In this role, you will make an impact in the following ways: 

  • Plans and contributes to the execution of periodic marketing activities, including campaigns, events, product and pricing analyses, publications, newsletters, webinars, and customer communications. 
  • Updates and manages reports, trackers, dashboards, and databases; identifies and implements process improvements to enhance efficiency and data accuracy. 
  • Manages designated systems and databases, including user access, maintenance, troubleshooting, and governance activities. 
  • Owns resolution of routine operational inquiries from internal stakeholders, customers, channel partners, and vendors, coordinating responses across functions as required. 
  • Gathers, analyzes, and summarizes data from research, customer feedback, Voice of Customer (VOC) programs, and market intelligence to support business decision-making. 
  • Develops presentations, reports, and communications materials by compiling and coordinating content with cross-functional teams. 
  • Supports customer satisfaction and customer experience initiatives through survey coordination, feedback collection, analysis, and follow-up tracking. 
  • Coordinates dealer, channel partner, and Account-Based Marketing (ABM) activities, including onboarding, communications, campaign execution, marketing collateral, and follow-up actions. 
  • Supports trade shows, customer events, regional marketing programs, and product launches, including logistics, communications, and post-event activities. 
  • Provides reporting and analysis on marketing effectiveness, customer engagement, campaign performance, and business trends using established tools and processes. 
  • Leads well-defined portions of projects and contributes to broader cross-functional initiatives as assigned. 
  • Trains new employees and serves as an informal resource for colleagues within areas of responsibility. 
  • Acts as a key marketing operations resource for CGT, providing day-to-day support to commercial, channel, and functional teams. 
  • Provides support on other duties and special projects as assigned.
Responsibilities

To be successful in this role you will need the following: 

  • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
  • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
  • Customer focus - Building strong customer relationships and delivering customer-centric solutions.
  • Values differences - Recognizing the value that different perspectives and cultures bring to an organization. 
Qualifications

Preferred qualification:

  • High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
  • This position may require licensing for compliance with export controls or sanctions regulations. 
  • Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.
  • Marketing coordination and execution (campaigns, events, webinars, customer communications) 

  • Strong stakeholder management and cross-functional collaboration 

  • Reporting, data tracking, and dashboard management (Excel, Power BI, Tableau, CRM systems) 

  • Customer-focused mindset with experience handling inquiries and coordinating issue resolution 

  • Excellent written and verbal communication skills 

  • Ability to manage multiple tasks, projects, and deadlines simultaneously 

  • Experience preparing presentations, reports, and business communications

About UsCummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

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