At MOI Global, we don’t just do marketing, we bring brands to life. We connect ambitious brands with the right audiences through intelligent storytelling, compelling strategy, and flawless execution. As a key player in our regional hub, our Singapore office leads account excellence across APAC, enabling seamless collaboration with global teams and delivering work that truly moves the needle.
We are seeking a proactive, client-centric Account Manager to join our Singapore team. This role is ideal for someone who thrives in a fast-paced agency environment, balances strategic thinking with operational rigour, and builds trusted partnerships that drive long-term value for clients and the agency.
The Role - As an Account Manager, you will play a pivotal role in driving client satisfaction, campaign success, and account growth. You will act as a trusted advisor to clients while confidently coordinating internal teams to deliver high-quality work on time, on budget, and on strategy.
Key Responsibilities
Client Relationship Management
- Serve as the primary point of contact for assigned clients, ensuring objectives, expectations, and priorities are clearly understood and consistently met.
- Build strong, long-term client relationships through clear communication, strategic counsel, and proactive problem-solving.
- Lead regular client check-ins, performance reviews, and planning sessions to assess results and identify opportunities for growth.
Operational & Delivery Excellence
- Oversee the day-to-day management of client accounts, ensuring seamless execution of campaigns and projects.
- Collaborate closely with creative, strategy, media, and operations teams to brief work, manage workflows, and align deliverables with client expectations.
- Own project timelines, budgets, and status reporting, maintaining visibility and accountability at all stages.
- Ensure all outputs meet MOI Global’s quality standards, brand guidelines, and strategic intent.
- Monitor scope, resourcing, and timelines to deliver work within agreed budgets and margin targets.
- Manage financial processes including purchase orders, invoicing, and revenue tracking in line with MOI Global’s systems and governance.
Account Growth & Strategic Advisory
- Identify and proactively pursue opportunities to expand client engagements through additional services, strategic initiatives, or campaign extensions.
- Support proposal development, scoping, and budgeting for new work and account expansions.
- Contribute to client retention and sustainable, long-term revenue growth.
- Develop a strong understanding of client businesses, industries, and performance metrics to provide informed strategic recommendations.
What You Bring
- 3–5 years’ experience in an agency environment, ideally with exposure to B2B technology or complex, service-based industries.
- Solid understanding of integrated marketing channels, including digital, paid media, content, social, events, CRM, and creative production.
- Excellent communication, presentation, and stakeholder management skills.
- Proven ability to manage multiple projects simultaneously with strong attention to detail and follow-through.
- Confidence interpreting data and performance reports to inform insights and recommendations.
- A proactive, solutions-oriented mindset with the ability to anticipate client and project needs.
- Strong collaboration skills and comfort working within cross-functional teams.
- Calm, decisive problem-solving ability in high-pressure or fast-moving situations.
Why MOI Global?
We’re a global agency with a challenger mindset, curious, collaborative, and committed to doing the best work of our careers for brands we believe in. In return, we offer an inclusive culture, meaningful opportunities for growth, and the chance to work on impactful projects across the APAC region and beyond.
If you’re motivated by partnership, performance, and purpose, we’d love to hear from you.
