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Job DescriptionJOB PURPOSE:
To support the BAU processes for Trade Finance Operations and managing the risk associated with Trade Finance Operations. Primarily responsible for supporting the daily BAU operations of the Trade Finance Ops team. Support the Trade Operations Head to implement operation controls per FAB Group standards and regulatory requirements based on the remit of Operations.
KEY ACCOUNTABILITIES:
Team/ BAU Management:
This role is to support the Trade Operations team in Singapore, ensuring that the team delivers on the BAU responsibilities efficiently and in a controlled environment.
This team supports the following products:
- Trade Finance (LC/ Guarantee/ Collections/ Bills/ Financing etc.
- Loans (Syndicated and Bilateral Loans)
- Remittances (Inward/ Outward and internal transfers)
BAU processes include the following activities for the products listed above:
- Process, check and authorise all transactions in the Trade Finance Ops team as per the agreed DOA.
- Ensure proper booking of transactions in the system and timely settlement of transactions.
- Ensure timely delivery of documents as per agreed SLAs.
- Appropriate handling of customer’s queries and those escalated by the team members.
- Active follow up of transactions relating to the portfolio of clients assigned.
- Ensure proper escalation of issues and that approvals are obtained for any exceptional processing.
- Perform data input for trade finance, loans, fund-transfers and account operations transactions if necessary.
- Investigate on any errors/ discrepancies with transactions including settlements, ledger postings, limits etc.
- Advise customers on transaction-related enquiries and incoming funds.
- Sort, file and retrieve transaction records.
Strict adherence to controls implemented across Trade Operations.
Provide effective support to the team manager and department head in managing Business and Client requirements.
Provide support for the regular review and update of Operating Procedures in the team, ensuring changes to processes are updated and documented.
Participate in the UAT of various system enhancements and work with global stakeholders on system and process changes as required.
Support the team in all audit engagements, risk reviews and process review as and when required.
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Qualifications- Bachelor’s degree in Finance or related discipline.
KNOWLEDGE & EXPERIENCE:
- Minimum 10 years of relevant working experience in Trade Operations, preferably with reputable financial institutions.
- Strong knowledge across Trade Finance products and good understanding of controls around AML/ CFT (Countering the financing of terrorist).
- Prior experience in enhancing, establishing new controls and set up
- University degrees will be an advantage
- Strong knowledge of GTS related products and support (Cash/ remittances etc.)
- Strong knowledge of Lending products and support (Syndicated loans and bilateral loans)
- Strong awareness of MAS guidelines and other regulatory requirements.
SKILLS:
- A strong team player.
- Strong level of spoken and written English.
- Self-starter, strong supervision and interpersonal skills.
- Cross product exposure and working experience would be a plus.
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