Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
The Manager, Talent Enablement (TE) Operations is a senior HR leadership role responsible for managing both Talent Acquisition and HR Operations. This role ensures an integrated, end‑to‑end employee lifecycle approach covering workforce planning, recruitment delivery, onboarding, retention, internal mobility, and employee experience. The position acts as a key bridge between the business, HR COEs, and Operations, driving scalable, compliant, and high‑impact people outcomes.
This role manages Recruitment and HR Operations, with 7 direct reports including TA Partners and HR Specialists
Roles and Responsibilities:
Leadership & Operations
• Oversee all Contingent Business operations in Singapore, managing annual revenue while consistently exceeding financial targets.
• Lead a team of 7 direct reports and oversee 500+ Contract Associates, driving operational excellence, SLA performance, and compliance across onboarding, HR, and payroll functions.
• Establish long-term strategies that build market share, improve margins, and expand enterprise customer engagement. Client and Business Growth.
• Manage strategic accounts across key sectors, including several Fortune 500 clients, serving as a trusted advisor on workforce planning, recruitment strategies, and transformation initiatives.
• Resolve significant escalations to ensure excellent delivery and high client satisfaction.
• Lead all recruitment efforts for the contingent workforce, focusing on active, passive, and niche skill areas. RFP, RFQ, MSP Leadership.
• Oversee all contingent RFP, RFQ, and MSP processes, ensuring competitiveness, service differentiation, and operational readiness.
Governance, Risk Management & Compliance
Ensure all recruitment and HR processes comply with local labor laws, company policies, and data privacy guidelines.
Oversee adherence to SLA, KPI, and audit requirements associated with staff-augmentation models.
Maintain documentation standards and support internal/external audits.
Continuous Improvement & Transformation
Identifies opportunities for continuous service improvement.
Identify operational inefficiencies and lead process optimization initiatives across TA and HR functions.
Champion technology adoption (ATS/HRIS enhancements, automation, AI, reporting tools).
Knowledge and Attributes:
Excellent HR and employee retention skills.
Excellent communication skills – both verbal and written coupled with excellent ability to collaborate with internal stakeholders and external clients.
Experience in budgets and cost management.
Academic Qualifications and Certifications:
Bachelor’s degree or equivalent degree in Human Resources, Business, or related field
Required experience:
8 – 10 years of HR and Talent Acquisition experience, with at least 2 years at a managerial level.
Proven experience in staff augmentation, or HR service delivery models.
Strong knowledge of regional labor laws, HR operations, and recruitment best practices
Workplace type:
On-site WorkingAbout NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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