Manager, System Support and Business Analyst, Group Portfolio Management

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

This individual will be supporting day to day system tasks and enquires raised by our Business users and ensuring smooth delivery of system enhancements under GWB GPM initiatives.

The primary responsibility will be assisting the Business users on their access request(s) to the system and any relevant User Acceptance Testing (UAT) to be performed for the system’s Quarterly Releases or Projects related to the system when required.

•    Support Business users request to obtain ID access or modify or exit the system on a daily basis
•    Provide system functional support to 14 countries on system queries from Business users promptly
•    Coordinate and execute UAT lifecycle for Quarterly Releases on production fixes and change requests prior to the production implementation
•    Coordinate and execute project related tasks on system enhancement with other stakeholders (eg. Gather user requirement, Test Case/test Script preparation, UAT testing)

Background Requirement
•    Minimum Degree preferred
•    Minimum 3 years of relevant experience in systems support work and/or business system analyst
•    Positive attitude, good team player and strong communication skills
•    Self-motivated and able to work under stress and tight timelines

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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