Manager, People Operations

About Us 

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work.

About The Opportunity

The WeWork People Operations team strives to create and deliver a seamless and positive employee experience across the entire employee lifecycle. Our team provides consistent service and support across people process, operations, and program management. Our global team is both a strategic partner and hands-on team focused on gathering business requirements, optimize, and implement people processes as we launch or enhance some of the most complex operations around the world.

What you’ll do (Responsibilities):

• Work cross functionally and with CoEs on enhancements, projects and opportunities

• Able to effectively monitor and govern compliance standards for the respective country or region

• Assist with day-to-day operations of the People team, supporting People Partners (HRBPs) with personnel transactions, coordination, and administration

• Govern the completion of onboarding tasks, including accurate submission of personal information, contact information and policy acknowledgments post-Day 1

• Manage employee lifecycle (hire to retire) transaction in our HCM, Workday

• Case Management: manage cases for dedicated people operations tickets (People Helpdesk) and direct to the appropriate teams with guidance 

• Support employee separation business processes for voluntary and involuntary terminations including separation agreement preparation and documentation 

• Audit and maintenance of employee personnel files for auditing (Workday, Salesforce), including Offer Letter/Employment Agreements, Performance Management summaries, and any other pertinent information

• Comfortable working alongside other functions to develop and enhance processes 

• Demonstrates an understanding of the end-to-end Benefits landscape in each country in region

• Support the benefits administrator with onboarding, enrollment process and benefits administration (including but not limited to invoicing, vendor management, cost, renewal processing, etc)

• Familiarity with labor legislation, practices and compliance requirements across countries in region

 Additional Responsibilities:

• Local language support for document translation 

• HR Policy Q&A

• General Business Reporting (e.g., New Hires)

• Regular employee data audits

• Document Management / Retrieval

• Compliance and Legal Inquiry

About You

• Bachelor's degree in Business Administration, Human Resources, or a related field is required.

• At least 5+ years of general HR operations experience or HR generalist experience.

• Familiarity with operating in multiple South East Asia countries 

• People systems experience, including reporting capabilities (Workday experience a plus!)

• Solid Excel skills that show proficiency in pivot tables, v-lookups and charts.

• Proactive and able to organize and prioritize with limited guidance; work independently or within teams, and meet deadlines

• Exceptional attention to detail and solid time management

• A welcoming and helpful attitude with high level of creativity, flexibility and openness to change

• Ability to work cross functionally in a global business

Life at WeWork

Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.

WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law

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